Sales Coordinator

About REHAU

REHAU is the premium worldwide brand for polymer-based innovations and systems in construction, automotive and industry. You encounter our systems every day, often without noticing them. While they may be invisible, their benefit is always tangible. More than 20,000 employees at 170 locations worldwide apply their expertise and innovative capabilities to ensure the continuous growth of our independent, privately held company.

In the Americas, REHAU's operations include several manufacturing plants, distribution centers and sales offices located across North, Central and South America.

About the Role

REHAU Incorporated, a leading international construction materials manufacturer, is seeking an outgoing and detail-oriented Sales Coordinator for our Building Solutions Division. The Radiant Heating and Plumbing business unit is dedicated to bringing high-quality PEX polymer piping systems to the American marketplace.

Job Summary

The Sales Coordinator will be responsible for promoting and managing relationships with both current and new customers throughout the sales territory. This role includes processing and reviewing customer orders, providing customer support, and acting as a liaison between customers and outside sales representatives. Additional responsibilities include managing the customer claims process, overseeing incentive programs, and verifying sales activity for commission programs.

Key Responsibilities

• Promote and manage relationships with current and new customers.
• Process, review, and maintain incoming customer orders to ensure accuracy and timely fulfillment.
• Act as a liaison between customers and outside sales representatives to facilitate communication and resolve issues.
• Manage the customer claims process, ensuring timely and satisfactory resolution.
• Maintain customer records in Salesforce, send product samples and literature, and ensure accurate pricing profiles.

Requirements

Why Join Us?

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.