Member Service Representative II (Personal Banker - Sales)

Objective

The Member Services Representative is a results-driven position responsible for performing a broad variety of Member focused sales and service-related activities that helps enrich the financial lives of our member. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing.

Duties and Responsibilities

• Assumes responsibility for the effective and professional performance of Member sales and service-related functions :

Recommends products and services that assists in meeting Member's financial needs

Resolves Member requests and questions promptly, courteously, and professionally

Works as a team member with other KEMBA Associates

Can get along with coworkers or peers without exhibiting behavioral extremes

Required Qualifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

Equal employment opportunity, including veterans and individuals with disabilities.

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