Alfa Insurance Claims CSR II
Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.
Working for Alfa Insurance is more than just servicing customers and selling insurance. It's becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.
Job Summary
As a Claims CSR II, you will play a vital role in assisting adjusters with the initial contact with insureds. You will be responsible for completing the necessary tasks to open, process, and close claims. Become a part of our dynamic team that is dedicated to helping one another.
Responsibilities
Assist customers by taking and processing their claims.
Assist the adjuster with the initial contact with insureds, and assist in completing the necessary tasks to open, process, and close claims.
Perform functions necessary to assist adjusters to meet customer needs and conserve business.
Qualifications
High school diploma required.
Computer experience required.
Minimum of 3 years work experience preferred.
Professional telephone etiquette.
Ability to spell correctly and type 45 words per minute.
Ability to perform job adequately by end of 6 months.
Csr • Newnan, GA, US