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Cocktail Server | The Farnam | Omaha, NE

Cocktail Server | The Farnam | Omaha, NE

The Farnam I Omaha, NEOmaha, NE, US
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Job Description

Job Description

Come join The Farnam, Autograph Collection, and start your career with the only AAA Four Diamond hotel in Nebraska!

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Cocktail Server for The Farnam, Autograph Collection , in Omaha, Nebraska .

Hourly Pay : $9 plus tips

FULL TIME ROLE

About the Role :

As a Cocktail Server at Farnam Hotel, you will play a crucial role in delivering exceptional service to our guests in a vibrant and upscale environment. Your primary responsibility will be to provide a memorable dining and drinking experience by serving a variety of cocktails and beverages with professionalism and flair. You will be expected to maintain a thorough knowledge of our drink menu, including ingredients and preparation methods, to effectively recommend options to guests. Additionally, you will ensure that the bar area is clean, organized, and well-stocked, contributing to the overall ambiance of the hotel. Ultimately, your efforts will enhance guest satisfaction and encourage repeat visits, making you an integral part of our hospitality team.

Minimum Qualifications :

  • High school diploma or equivalent.
  • Previous experience in a serving or bartending role.

Preferred Qualifications :

  • Certification in bartending or mixology.
  • Experience in a high-volume hospitality environment.
  • Experience with Marriott or Forbes

    • Responsibilities :

  • Greet and welcome guests in a friendly and professional manner.
  • Take drink orders and serve cocktails and beverages promptly and accurately.
  • Maintain knowledge of the cocktail menu and provide recommendations based on guest preferences.
  • Ensure the bar area is clean, organized, and well-stocked throughout your shift.
  • Handle cash and process payments accurately while adhering to hotel policies.
  • Complete other duties as assigned by supervisor such as assisting security with disorderly guests.
  • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.

    • Knowledge, Skills, and Abilities :

  • Strong communication skills are essential for interacting with guests and understanding their needs, ensuring a positive experience.
  • Attention to detail is crucial when preparing drinks and managing orders, as it directly impacts guest satisfaction.
  • Time management skills will help you efficiently serve multiple tables and maintain a smooth workflow during busy periods.
  • A good understanding of mixology and beverage trends will enhance your ability to recommend drinks and create a unique experience for guests.
  • Finally, teamwork and collaboration with kitchen and bar staff will ensure seamless service and a cohesive atmosphere in the hotel.
  • Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Knowledge of the appropriate table settings, serviceware and menu items.
  • Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest, and take orders.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport large trays weighing up to 10 lbs. through a crowded room on a continuous basis throughout shift.
  • Ability to operate beverage equipment such as a blender.
  • Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check.
  • Due to the cyclical nature of the hospitality industry, employees must be able to work varying schedules to reflect the business needs of the hotel.

    • Other :

  • Being passionate about people and service.
  • Strong communication skills are essential when interacting with guests and employees.
  • Reading and writing abilities are used often when completing paperwork, logging issues / complaints / requests / information updates, etc.
  • Basic math skills are used frequently when handling cash or credit.
  • Problem-solving, reasoning, motivating, and training abilities are often used.
  • Have the ability to work a flexible schedule including nights, weekends and / or holidays

    • Amazing Benefits At A Glance :

  • Team Driven and Values Based Culture
  • Medical / Dental / Vision for full-time ambassadors consistently working 30 or more hours weekly
  • Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly
  • Employee Assistance Program
  • Reduced room rates throughout the portfolio
  • Employee discount
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