Vehicle Condition Inspector

Overview

Join to apply for the Vehicle Condition Inspector role at ACV Auctions. ACV Auctions is a technology company transforming the automotive industry, offering a collaborative culture, growth opportunities, and a people-first mindset.

Who we are looking for : ACV Auctions is seeking an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of our company, know a ton about cars, and explain to clients what they need to know in a way they can understand. They are meticulous, ensuring nothing gets by them, and embody Trust, Transparency, Credibility, and Customer Service in daily interactions.

What you will do

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Partner with a Territory Manager and a team of Inspectors to conduct inspections of vehicles at dealerships, auctions, and off-lease locations to detect damage, missing parts, and mechanical problems.
• Prepare and submit a report of vehicle condition, repair / replacement cost estimates, and related documentation.
• Help the sales team up-sell or cross-sell services and products.
• Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to and from dealerships and homes to inspect and write condition reports, listing vehicles to sell on the auction platform.
• Take multiple photos (overall and damage) and match them to a vehicle, then upload them to the image server using the company-issued smartphone.
• List inspected wholesale vehicles on ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

What you will need

Seniority level

Employment type

Job function

Industries

Our Values : Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

Equal Opportunity Employer : ACV is committed to an inclusive culture and being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, veteran status, or any other protected characteristic. Qualified applicants will be considered without regard to criminal histories as required by law. If you require accommodation, please let us know.

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