Medico-Legal Record Coordinator

Job Description

Job Description

Are you meticulous and dedicated to ensuring the accuracy and integrity of records in a legal matters? Join our team as a Medico Legal Record Coordinator and play a key role in managing and organizing critical medical records for legal purposes.

Imedview is a claims and litigation service partner with over 20 years of experience in the industry! Our expertise allows us to proudly service both legal and insurance professionals, nationally. With a passion for delivering outstanding customer service and building lasting client relationships, we’re growing fast.

Due to the exciting growth of Imedview, we are hiring new team members to join our dynamic company. These are brand new positions created to support our ongoing expansion, and we are looking for passionate individuals to help us continue building our success. If you’re looking for an opportunity to grow with a thriving organization, this is your chance to be part of something special!

We are prioritizing qualified candidates located in New York (NY), New Jersey (NJ), or Massachusetts (MA) . While we offer the flexibility of remote work, we highlight applicants from these states to ensure strong regional ties and seamless collaboration within our teams.

As an Intake Coordinator , you would be responsible for processing authorizations for Record Retrievals. This involves data entry and open communication with outside facilities.

As a Follow Up Coordinator , you would be part of a dynamic team who is responsible for gathering multiple medical records for claimants from facilities. This involves data entry, follow-up phone calls and preparing documents for our clients.

As a DQ Coordinator , you would be part of a dynamic team who is responsible for the flow of documents through our retrieval process, ensuring that all incoming and outgoing records are accurately processed and handled in a timely manner.

Why Join Us?

• 90%+ employee retention rate
• Grown from 10 to nearly 140 team members
• Voted a Great Place to Work five years in a row
• A strong culture of excellence, collaboration, and customer focus

Responsibilities for the record retrievals team include, but not limited to :

Communicating with medical facilities and offices confirm receipt of authorizations.

Building new cases and entering new authorizations within our proprietary software.

Following up with Attorneys on any authorizations with issues.

Communicate with facilities to proactively track and follow up on outstanding record retrieval requests to ensure they are completed in a timely manner.

Monitor the status of ongoing requests and take necessary actions to expedite the process

Update and maintain accurate records in our tracking systems, ensuring that all follow-up actions are documented, and deadlines are met.

Identify and resolve any issues related to incomplete, incorrect, or missing documentation, ensuring that the records are retrieved efficiently and accurately.

Upon receipt of records, uploading documents to cloud-based software.

Processing the incoming and outgoing documents in the document queue.

Providing QA checks to ensure compliance before sending to clients.

Qualifications :

Organizational Skills & Attention to Detail

Not afraid to learn new technology / software.

Customer Service Experience preferred

Medical office experience preferred.

Benefits :

401(k)

401(k) employer contribution

Dental Insurance

Health Insurance

Vision Insurance

Paid Time off

1 Hour Paid Lunch

Company Description

Imedview provides record management and scheduling services for litigated cases. With over 20+ years in the IME industry, Imedview continues to be innovative and offers new services to assist our clients.

Company Description

Imedview provides record management and scheduling services for litigated cases. With over 20+ years in the IME industry, Imedview continues to be innovative and offers new services to assist our clients.