Operations Manager for Music and the Oregon Center for the Arts

Administrative And Professional Position

This position is a full-time (1.0 FTE), twelve-month unclassified administrative position in the Oregon Center for the Arts (OCA) and the College of Arts & Humanities at Southern Oregon University. General responsibilities consist of management of the Music Recital Hall in the Music Building, management of the OCA Box Office, coordination of the Tutunov Piano Series, and supervision of student staff. Also included is the coordination of the production elements for all university produced and presented music performances. This position is the liaison to the OCA Arts Partners who enjoy the benefits of access to the Music Recital Hall.

This person reports to the Executive Director of the Oregon Center for the Arts / Dean of the College of Arts & Humanities and will work closely with the Business Officer for CAH on all financial and personnel matters. The Operations Manager works in close cooperation with students, staff, faculty, leasing organizations, guest artists, and performers.

Minimum requirements include a Bachelors degree (at least two years of additional work experience accepted in lieu of meeting the education requirements), a broad background in arts management or event production, including at least two years of managing a staff and production crew for a mid-size event venue, experience streaming and recording live events, and proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). Experience with leasing contracts and billing is also required.

Preferred requirements include experience managing a building and / or a rental theater; knowledge of theatrical lighting systems; electrical training and sound equipment; technical knowledge of electrical, lighting, and sound for live venues; experience supervising student employees; experience working in an institution of higher education; and a Masters degree in arts or events management, hospitality, or non-profits.

Essential functions include production and event management, box office and patron services, facility and resource management, and Tutunov Piano Series administration. Skills, knowledge, and abilities include excellent communication skills, demonstrated customer service experience, ability to interpret and apply complex policies and procedures, ability to work under pressure, ability to proactively assess work operations, ability to work of a highly sensitive and confidential nature, initiative in planning and performing work assignments, ability to work with a high level of productivity and accuracy, excellent organizational and time management skills, excellent computer skills, ability to establish and maintain effective working relationships, willingness to work in a bureaucratic environment, working knowledge of university infrastructure, ability to provide training and direction to student assistants, and skills in an institutional / educational environment utilizing a customer-oriented and service-centered attitude.

Physical demands include movement needed to maintain tools, sets, and equipment; ability to climb stairs and work in high spaces; and move / transport up to 50 pounds. Special conditions include willingness to travel and attend training programs off-site for occasional professional development, ability to work additional hours and adjust working hours to meet special jobs, ability to pass a pre-employment background check, and exemption from overtime provisions under the Fair Labor Standards Act (FLSA).