Children's Long-Term Support Case Manager (HHS)

Salary : $27.67 - $36.37 Hourly

Location : Elkhorn, WI

Job Type : Full-time

Job Number : 2025-00098

Department : Health & Human Services

Division : Family Wellness & Preservation

Opening Date : 09 / 17 / 2025

Closing Date : 10 / 1 / 2025 5 : 00 PM Central

An Equal Opportunity Employer

Position Summary

This position coordinates services for children and their families enrolled in the Children's Long-Term Support (CLTS) and Children's Community Options Program (CCOP). The focus of this position is to coordinate services, develop individual service plans and to work with all involved to help empower families with the skills and resources they need to address their child's developmental, physical or severe emotional disability.

SCHEDULE

Division : Family Wellness & Preservation

Days : Monday - Friday

Work Hours : 8 : 00 am - 4 : 30 pm

Hours Per Shift : 8

Shifts Per Pay Period : 10

Position FTE : 1.00

Applications are being accepted from current County employees as well as members of the public.

Essential Duties and Responsibilities

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Performs intake assessments and interviews collateral sources to determine if individual is eligible for services. Provide families with information, support, and opportunities as needed to enable them to make informed decisions.

Responsible for managing a caseload, coordinating and facilitating the development of Individual Service Plans that meet the needs of families and maintain measures of progress in meeting outcomes. This includes on-going monitoring and case management practice as well as the ability to facilitate and participate in meetings with a variety of people in an array of settings, including in the participant homes throughout Walworth County.

Document all case management activities and complete paperwork as required by the agency and all pertinent State and Federal guidelines.

Understand the limitations and requirements of program budgets, funding, costs, and choices; ensuring resources are effective, efficient, and have value to the participant. Reviews invoices, service codes and create authorizations for payment.

Collaborate with programs such as Comprehensive Community Services as well as other individuals across the Health & Human Services department to ensure proper and effective coordination of care.

Demonstrate a commitment to county safety and risk management efforts.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

Bachelor's Degree in Social Work or Human Services related field with a minimum of one year of experience working with children, families, or individuals with disabilities. Ability to communicate in Spanish preferred. Proven experience in the ability to read, write and interpret legal documentation as required in Wisconsin Statutes and Standards. Knowledge of Trauma Informed Care principles is essential.

Certificates, Licenses, Registrations

Certification in the Children's Long-Term Support Functional Screen or the ability to obtain certification within one month of hire.

Valid driver's license.

Proof of minimum automobile liability insurance coverage.

Interactions and Communications

Proven ability to effectively communicate specialized information and / or recommendations to others regarding an area of expertise.

Decision Making

This position has authority to make decisions that are consistent with policies and precedents; supervision and managerial direction is available as requested. These decisions directly impact performance in the job and / or the work unit within the department and information is provided with additional research and observations which contributes to the decision making process.

Thinking and Problem Solving

In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice. Must be able to utilize critical thinking skills and at times have to make difficult safety related decisions.

Tools & Equipment Used

Telephone Copy Machine

Calculator Personal Computer / Printer

FAX Machine

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and / or humid conditions, unclean homes, outside weather conditions, and extreme heat. The noise level in the work environment is usually moderate and the employee is expected to travel to consumer homes as part of their normal work duties.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear; and taste or smell. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Selection Process

TO INCLUDE :

Formal Walworth County Electronic Application

Education & Experience Review

Verification of Driver's License

Oral Department Interview

Reference Check

Background Check

Post Offer Physical Exam

Drug Screen

Other job related tests may be required.

WALWORTH COUNTY EMPLOYEE BENEFIT SUMMARY

E - Human Service Professional Employees

BARGAINING UNIT : Human Service Professional Employees Hired on or after January 1, 2012

DATE : January 1, 2019

EMPLOYMENT STATUS : All employees of Walworth County are at-will employees.

BASIS OF PAYMENT : You are paid for actual hours worked plus pay for any accrued benefit time for which you are eligible. You are eligible for overtime or compensatory time in accordance with provisions of the Fair Labor Standards Act.

SCHEDULED TIME OFF : Accrued based on straight-time hours paid each pay period. All accrued scheduled time off hours are available for use, subject to approval of your supervisor. As a full-time employee you earn scheduled time off equivalent to the following :

10 days per year after 1 year of Walworth County Service

15 days per year after 5 years of Walworth County Service

20 days per year after 15 years of Walworth County Service

• certain positions may be considered for additional Scheduled Time Off (STO) based on continuous related experience per Ord. Sec. 15-515 (e)

PERSONAL TIME OFF : Employees will receive 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for pt and newly-hired employees). At the end of each calendar year, an employee may request to move remaining personal time off hours to the extended sick leave bank. If no request is made, any remaining hours shall be paid out on the employee's last pay date of the calendar year.

EXTENDED SICK LEAVE BANK : Used for time off of work for more serious health conditions that require three or more consecutive days off or when on an approved leave of absence.

HOLIDAYS : Ten paid holidays each year. A p-t employee would receive pro-rated holiday pay based on positions budgeted FTE.

INSURANCE : Employees hired into a .75 FTE or higher position are eligible for Health, Dental, Life, Vision, Short-Term Disability and Long-Term Disability insurance benefits on the first of the month following 30 days of service provided you complete enrollment forms within 30 days of hire. Employees hired into a .50 FTE or higher position are eligible for all benefits listed below except Health insurance. Employees hired into a .49 FTE or less position are eligible to participate in Short-Term Disability only.

Health Insurance : You can choose Tier 1 or Tier 2. Tier 1 is a standard co-pay plan. Tier 2 is a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). The County will contribute an amount approved by the County Board, payable as a lump sum to your HSA for Tier 2. You may also elect to contribute to your HSA up to the IRS maximum. You may elect either family or single coverage. The monthly premium will be split between the County and the employee.

Dental Insurance : You may elect either family or single coverage. The county shall pay 100% (single or family) of the premium for a full-time and 50% (single or family) of the premium for a part-time employee enrolled in dental insurance.

Life Insurance : The County provides you with term life insurance in an amount equal to $25,000. You have the option of purchasing additional coverage for yourself, spouse and / or dependent children.

Short-Term Disability Insurance : The County provides you with Short-Term Disability Insurance with premiums paid by the employer.

LTD Insurance : The County provides you with Long Term Disability Insurance. The monthly premium is 0.83% of your insured monthly wages. The County shall pay 67% of the premium & the employee shall pay 33% of the premium.

Vision Insurance : You may elect to participate in Vision insurance. The employee electing coverage shall pay 100% (single or family) of the premium for vision insurance.

WISCONSIN RETIREMENT : You are covered under the Wisconsin Retirement System if you are expected to work a minimum of 1200 hours per year for a period of one year or more. The WRS provides you with separation, disability or retirement benefits upon termination. The payment is split between the county and employee, as prescribed by state law. Employees expected to work less than 1200 hours per year will not receive this benefit.

TAX-SHELTERED BENEFITS : You may elect to participate in the following tax-sheltered benefits :

Deferred Compensation (S457 plan)

Medical Spending Account (S125 plan)

Dependent Care Plan (S125 plan)

Health Savings Account (S223 plan)

WORKERS COMPENSATION : You are covered by Workers Compensation for any illness or injury arising out of your employment. Medical expenses and compensation for lost time are paid from the workers' compensation plan. In addition, the County will supplement the workers' compensation lost-time payment for up to 1 year, making you whole on a "net-check" basis.

DIRECT DEPOSIT : You are required to participate in direct deposit of your paycheck to a banking institution of your choice.

EMPLOYEE ASSISTANCE PROGRAM : You and your family are encouraged to use the Employee Assistance Program for help in addressing confidential family and financial matters. EAP services are provided through Curalinc. Please call 888-881-5462 for help.

BEREAVEMENT LEAVE : You will receive pay for up to 3 days for the purpose of bereavement over the death of your spouse, child, step-child, parent, step-parent, brother, sister, grandparent, grandchild, mother-in-law, father-in-law, or other member of the immediate household (excluding renters).

You will receive up to 1 day of pay for the death of your brother-in-law, sister-in-law, son-in-law, daughter-in-law, aunt, uncle, niece or nephew.

JURY DUTY : Your regular wages will be made-whole for any time you are required to serve on jury duty.

MILITARY LEAVE : Your regular wages will be made-whole for up to two weeks for you to meet your annual two-week reserve duty obligation. Extended military leaves are provided in accordance with state and federal laws.

LEAVE OF ABSENCE : You are required to request a leave of absence in writing and a minimum of 15 calendar days prior to your expected absence. All leaves are subject to approval of the Human Resources Department and are at the discretion of the County's representative, except as otherwise required by law. Under emergency situations, the leave papers must be submitted within 5 days after the absence begins.

Periods of absence less than 5 days may be approved by your department head.

Note : This Summary provides only a brief outline of your benefits. All benefit terms and conditions are subject to the specific provisions of plan documents, policies, and / or legal rules and regulations. These benefits are subject to change from time to time by action of the County Board and / or Human Resources Committee.

01

Do you have a valid driver's license?

02

Please indicate below your highest level of education completed.

03

Please indicate what area your degree is in.

04

Do you hold a certification in the Children's Long-Term Support Functional Screen?

Required Question