Job Description
Job Description
Hampton Inn Buffalo - Texas is seeking a Front Desk w maybe a Night Audit shift to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities :
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Run over night audits and reporting
Qualifications :
Previous experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skills