Customer Service Representative

A company is looking for a Customer Service Representative.

Key Responsibilities

Make outbound calls to care providers and handle minimal inbound calls

Ask questions and document information to identify and resolve customer issues

Research complex issues across multiple databases and collaborate with support resources

Required Qualifications

High School Diploma / GED

Must be 18 years or older

1+ years of customer service experience

Administrative experience in an office or customer service setting

Experience with Microsoft Excel, Word, and Outlook