Safety Guard - Western Psychiatric Hospital

Safety Guard Position At Western Psychiatric Hospital

We are hiring a full-time Safety Guard to support Western Psychiatric Hospital!

The Safety Guard is responsible for maintaining a safe and secure environment for patients, visitors, staff at Western Psychiatric Hospital. They monitor security, fire, and environmental alarms and respond to and resolves problems, disputes, and unusual circumstances as necessary. They also provide customer service to patients, families, visitors, and staff to maintain a safe and secure environment.

The incumbent will work three 12-hour shifts from 8am to 8pm. Days may vary. Will work every other weekend.

• Sign on bonus up to $1,500!
• Responsibilities :
• Establish a presence at an assigned post at UPMC Western Psychiatric hospital, grounds, garages and associated areas to deter criminal activity and assist with customer service as needed.
• Has awareness of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate.
• Conduct searches according to system and department policy regarding customer service responsibilities and maintaining paperwork and property appropriately.
• Inventory, maintain, and manage patient and visitor property.
• Report and document activities and contact UPMC Police Officers or other appropriate law enforcement regarding incidents, suspicious activities and hazards when necessary.
• Responds to and resolves problems, disputes, and unusual circumstances as necessary.
• Provides customer service to patients, families, visitors, and staff to maintain a welcoming, safe, and secure environment.
• Monitor security, fire, and environmental alarms, respond to alarms, and assist when needed.
• Assists patients, visitors, and employees with vehicle problems per policy and training.
• Escorts, assists and / or directs patients and visitors to areas within the hospital or facility, furnishes information, as requested.
• May aid handicapped, and elderly persons upon arrival and departure from the hospital or facility and assures an adequate supply of wheelchairs are at the hospital entrance.
• Works cooperatively with local police departments and authorities.
• Responds to requests for assistance in the assigned locations; assists in locating patients.
• Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.
• Maintain required certifications and licensing.
• Complete all mandatory training programs per departmental guidelines.
• High School diploma or equivalent preferred.
• High level of integrity required for handling sensitive / confidential UPMC information.
• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.
• Able to effectively deal with stress and potentially dangerous situations.
• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.
• Be able to effectively communicate both orally and in written format.
• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.
• All applicants will be subject to a thorough background and criminal record check.
• Must be available for all shifts. Licensure, Certifications, and Clearances : Cardiopulmonary Resuscitation certification required within 30 days of hire. Successfully pass UPMC Physical Fitness Standard prior to hire. Comprehensive Crisis Management (CCM) required after hire.
• Cardiopulmonary Resuscitation (CPR)
• Comprehensive Crisis Management (CCMC)
• UPMC Physical Fitness Standard
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer / Disability / Veteran