Principal Engineer - Claims Technology

We are seeking an experienced principal engineer with a proven track record of leading transformative technology initiatives to join our team as a technical lead for the Claims Adjuster Desktop within our claims technology organization. With us, you will apply your deep expertise in software engineering to shape and drive the development of robust, scalable full-stack solutions that address complex business challenges. You will collaborate directly with stakeholders, contribute to critical design and architecture decisions, and provide mentorship to a team of full-stack engineers ranging from junior to senior levels. Your leadership will be instrumental in enhancing the overall Claims experience. If you excel in dynamic environments and are ready to make a substantial impact, we’d love to talk.

In this role, you will :

Lead and provide technical guidance to development team in implementing full stack solutions

Develop and manage backend functionalities through REST APIs

Collaborate with cross-functional teams to ensure efficient and effective application development

Troubleshoot and debug web applications to ensure optimal performance and functionality

Lead rapid development iterations of feature level assignments

Mentor junior engineers

Oversee the end-to-end solution and development, integration and management of the platform. This includes coordinating with cross-functional teams to ensure seamless functionality, driving innovation to enhance user experience, and maintaining the platform's overall performance and reliability

Collaborate closely with the Product Owner to establish a product roadmap that incorporates innovative capabilities. Work closely with business and IT stakeholders and product owner to develop and implement new features and technical solutions, playing an active role in design / architecture discussions, engineer solutions to complex business issues, and technical software delivery

Work closely with the program manager to communicate regularly, report progress, and manage and resolve risks and issues

Optimize technology management and development processes to improve efficiency and effectiveness

Manage staff capacity and delivery of business transformation and technology programs and projects. Ensure projects are delivered on time, on budget, meeting business expectations and quality standards. Ensure issues and risks are raised and managed in a timely manner

Lead and motivate diverse, distributed Chubb and partner teams fostering a culture that encourages collaboration, resourcefulness, creativity and innovation

Manage development and upkeep of claims Customer Relationship Management (CRM) platform, adhering to Chubb's standards and IT development frameworks

Bachelor’s degree in Computer Science, Information Systems, Business Administration or other related field; or equivalent work experience

Minimum 10 years of relevant technical or business work experience.Demonstrate clear understanding of business process disciplines

5-10 years of leading or being a key leader in digital transformation programs or initiatives.

Experience with Agile development methods and tools

Communicate appropriately with many levels, from junior levels up to senior management. Escalate problems and questions when needed

Experience integrating business needs with technology capabilities.

Strong analytical and problem-solving skills

Experience participating in large-scale change projects with aggressive timelines.

Work well with onsite and offsite resources

Knowledge of the insurance industry is strongly desired. The ability to expose requirements through detailed questions and propose alternate solutions options is critical.

Excellent oral and written communication skills

Ability to multi-task in a fast-paced environment and to work independently and with teams.

Working knowledge of insurance, finance or similar industries and domains

Technical experience with API development

CRM experience (MS Dynamics strongly preferred)

The pay range for the role is $190,000 to $220,000 . The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.