Talent.com
Customer Service Representative
Customer Service RepresentativeDavid's Bridal • Phoenix, AZ, US
Customer Service Representative

Customer Service Representative

David's Bridal • Phoenix, AZ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor / Manager. The CSR supports the welcome desk, cash wrap, systems / processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or an equivalent degree or 1-2 years prior retail experience in an apparel, service, or specialty store environment.
  • Part Time Benefits Include :

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
  • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range of $15-18 / hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Phoenix, AZ, US

    Job_description.internal_linking.related_jobs
    Customer Retention Representative

    Customer Retention Representative

    EchoStar • CASA GRANDE, Arizona, United States
    serp_jobs.job_card.full_time
    Are you a highly competitive, persuasive sales professional looking for an incredible earning opportunity? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Success Representative

    Customer Success Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Success Representative to perform customer service activities for internal and external customers. Key Responsibilities : Coordinate responses from internal stak...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Service Representative.Key Responsibilities Provide exceptional customer service during encounters with patients, families, and healthcare professionals Accura...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Behavioral Health Customer Service Representative

    Behavioral Health Customer Service Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative aligned with the Behavioral Health team.Key Responsibilities Takes inbound calls from members and provides effective answers to their qu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Retention Representative - Entry Level

    Customer Retention Representative - Entry Level

    EchoStar • MARICOPA, Arizona, United States
    serp_jobs.job_card.full_time
    Are you a highly competitive, persuasive sales professional looking for an incredible earning opportunity? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Service Support Representative

    Customer Service Support Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Customer Service Support Representative to join their team remotely.Key Responsibilities Manage inbound and outbound calls, averaging 50-60 calls per day Follow...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative to provide exceptional support to customers remotely.Key Responsibilities Serve as the primary point of contact for customers via phone ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Representative

    Customer Support Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Support Representative to provide first-line support for Outfitters and Members in a hybrid work environment. Key Responsibilities Serve as the first point of c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget Group • Phoenix, AZ, US
    serp_jobs.job_card.full_time +1
    Avis Budget Group Job Opportunity.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Representative - Customer Facing

    Sales Representative - Customer Facing

    EchoStar • MARICOPA, Arizona, United States
    serp_jobs.job_card.full_time
    Are you a highly competitive, persuasive sales professional looking for an incredible earning opportunity? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Retention Representative - Uncapped Commission

    Customer Retention Representative - Uncapped Commission

    EchoStar • MARICOPA, Arizona, United States
    serp_jobs.job_card.full_time
    Are you a highly competitive, persuasive sales professional looking for an incredible earning opportunity? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Customer Care Representative

    Customer Care Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Representative.Key Responsibilities Provide effective communication regarding laboratory inquiries to clients, ensuring customer satisfaction Manage mult...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Spanish Customer Service Representative

    Spanish Customer Service Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative for remote roles in Texas, Nevada, and Idaho.Key Responsibilities Answer inbound calls and provide excellent customer support Respond t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Medical Supply Customer Care Representative

    Medical Supply Customer Care Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Care Representative II - Medical Supply - Remote.Key Responsibilities Verify and document new patient insurance coverage and coordinate costs for supplies Con...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Customer Support Representative

    Enterprise Customer Support Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for an Enterprise Customer Support Specialist.Key Responsibilities Serve as the primary point of contact for enterprise customers' technical inquiries, providing timely and a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    TEKsystems • Tempe, AZ, US
    serp_jobs.job_card.full_time
    Customer service representative working in a call center environment.Handling inbound calls and some follow up calls.Answers calls and questions on prior authorization, general questions and some c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Retention Representative - Customer Facing

    Retention Representative - Customer Facing

    EchoStar • MARICOPA, Arizona, United States
    serp_jobs.job_card.full_time
    Are you a highly competitive, persuasive sales professional looking for an incredible earning opportunity? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Call Center Sales Representative

    Call Center Sales Representative

    EchoStar • MARICOPA, Arizona, United States
    serp_jobs.job_card.full_time
    Are you a highly competitive, persuasive sales professional looking for an incredible earning opportunity? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by se...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative (CSR) who is a Spanish and English speaker for a remote position. Key Responsibilities Provide customer support through multiple channels...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    VirtualVocations • Glendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative to provide support to customers via telephone.Key Responsibilities Receive and document inbound communications from customers and facili...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted