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Veterinary Care Coordinator
VirtualVocationsFort Myers, Florida, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Call Center Representative to provide compassionate customer service to pet families in a remote setting.
Key Responsibilities
Engage in positive interactions with pet families and answer a high volume of customer service calls
Gather and document pet medical information while scheduling appointments effectively
Guide emotional conversations and ensure adherence to performance standards
Required Qualifications
Experience in high call volume, customer service, or call center environments
Ability to quickly learn custom software and programs
Previous experience in a work-from-home environment
Must attend a mandatory 4-week intensive training program
Dependable attendance and punctuality are required
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Care Coordinator • Fort Myers, Florida, United States
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