Workforce Development Lead

Workforce Development Lead

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. We are committed to supporting a diverse workforce that reflects the communities we serve. Human Resources works with all divisions of the Metropolitan Council to provide proactive solutions for the Council's workforce needs in the areas of recruitment, labor relations, benefits, training, organizational development, occupational health, and wellness. How your work would contribute to our organization and the Twin Cities region : The Workforce Development Lead coordinates program administration efforts with minimal oversight, ensures program objectives are met, and provides work direction to Workforce Development (WFD) Coordinators.

What you would do in this job :

• Lead or oversee all WFD program efforts to ensure programs follow operational plans, proactively respond to challenges, and achieve objectives.
• Provide training and coaching for WFD coordinators so that programs are delivered at a high standard.
• Ensure appropriate department program and measurement tools are working as designed so the department can deliver and report on program performance.
• Serve as lead coordinator for WFD outreach efforts to ensure program opportunities reach intended applicant pools.
• Provide low level determinations and action steps for situations involving WFD program participants.

What education and experience are required for this job (minimum qualifications) :

What additional skills and experience would be helpful in this job (desired qualifications) :

What knowledge, skills, and abilities you should have within the first six months on the job : Knowledge of : Training programs. Skilled in : Presenting complex pathway programs to the public and prospective participants. Creating program operation documents, such as schedules, forms, and surveys. Effective interpersonal communication with participants, including correcting behaviors, collecting sensitive information, and instilling confidence and trust in others. Effectively managing individual participant's questions, personalities, and actions. Ability to : Coach WFD Coordinators to be their most impactful when working with participants. Prioritize work to ensure multiple goals can be achieved. Lead WFD Coordinators by modeling professional behavior, tactics, and strategies. Create tools to manage participant recruitment, progress, and participation in programs. Use a variety of virtual meeting platforms, such as Webex, Zoom, and Teams.

What you can expect from us :

Union / Grade : AFSCME / Grade G FLSA Status : Non-exempt Safety Sensitive : No What your work environment would be : You would perform your work in a standard office setting. Work may sometimes require travel between your primary work site and other sites and includes some non-traditional work hours.

What steps the recruitment process involves :

Once you have successfully completed the steps above, then : If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only) and a background check which verifies education, employment, and criminal history. A driving record check and / or physical may be conducted if applicable to the job. If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files / databases, cash, vouchers or transit fare cards. A driving record check and / or physical may be conducted if applicable to the position. IMPORTANT : If you make a false statement or withhold information, you may be barred from job consideration. The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

We believe our employees are a key to our agency's success! In order to attract and retain high-quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below :

The following benefits are provided to all employees as part of working for the Council. You will have access to free :