Bilingual Customer Service Representative

A company is looking for a Bilingual English and Spanish Customer Service Representative.

Key Responsibilities

Handle 100 inbound / outbound phone calls daily to assist customers

Document all interactions accurately in the relevant database

Research and resolve complex customer issues across multiple databases

Required Qualifications

High School Diploma / GED

Must be 18 years of age or older

1+ years of experience in a high-volume call environment

1+ years of customer service experience

Bilingual fluency in English and Spanish