Cashier II

Cashier II

This job supports the operations of the Cashier's office for Broward College by providing financial services to students and campus departments with an emphasis on quality customer service. This position is responsible for timely and accurate accounting and reconciliation of large-scale cash exchanges, credit receipts, and other payment processing including third party dynamic forms and third party coverage. Responsible for handling all QLess calls and in-person inquiries for the Cashier's department. Assumes all responsibilities of the office supervisor when the Cashier Supervisor is unavailable. Daily guides the work of entry level and newer cashier staff and responsible for completion of complex cashier functions. This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to Florida Statute 295. Certain service members may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Applicants claiming preference are responsible for providing required documentation at the time of submitting application.

Minimum Education : Associate's degree preferred. College-level coursework in business, management, or accounting functions desired. An equivalent combination of experience and education may be considered.

Minimum Experience / Training : Three years of progressively responsible experience in a customer service and cashier related field or work.

Essential Functions :

• Daily - 65% : Applies payments to appropriate accounts by collecting a variety of cash and cash-related transactions including third party billing documents evaluating those transactions for accuracy and validity creating official payment receipts and applying coverage reconciling collections through a daily review and balance of transactions to the cashier session and credit card / check conversion equipment. Researches student account inquiries by evaluating payment, refund, coverage and other transaction history for accuracy comparing account data from the student, finance and financial aid systems consolidating information into a concise explanation correcting accounts through reimbursements, coverage corrections, or communication with other departments.
• Daily - 20% : Provides information to internal and external customers by explaining pertinent / applicable rules, regulations, policies, and procedures directing customers to appropriate departments or personnel.
• Daily - 10% : Prepares and reconciles departmental bank deposits for transport to financial institution by auditing daily cash and cash-related collections of cashiering staff, investigating and resolving out of balance errors, packaging collections and completing documentation.
• Daily - 5% : Supports departmental operations by processing purchase order receiving serving as liaison to resolve interdepartmental issues retaining records in accordance with established procedures maintaining the confidentiality of student information safeguarding college assets initiating refunds researching credit card charge back requests in a timely manner providing quality customer service at all times other duties as assigned.

Knowledge, Skills and Abilities : Strong knowledge, understanding and skills in area of responsibility; including an understanding of concepts and principles of related areas and functions. Ability to manage own work to job and performance standards. Ability to participate as an active team member Ability to lead a group of employees Requires intermediate to advanced knowledge of computer systems, i.e. Microsoft Office Products as well as specialized computer systems Ability to interact and effectively communicate with employee and student population.

Our Culture At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty.

Broward College offers an exceptional benefits package, including, but not limited to :

Position Number : P0005254

Job Status : Full time Regular

Department : Central Campus Cashier

Location : Central Campus

Pay Grade : 713

Salary : $36,800 - $43,240 Salary commensurate with education and experience.

Work Shift : First Shift

Work Schedule : Monday - Friday

Hours Per Week : 40

Posting End Date : Open Until Filled

To be considered for this position, a completed online employment application along with a resume is required. The first review date of applications will take place on September 23, 2025.

Designated Essential Personnel : No

FLSA Status : Non-Exempt

Position Classification : Professional Technical Staff (PTS)

Special Instructions to Applicant : For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree / transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to.

Foreign Transcript : Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.