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Software Engineer - Enterprise Knowledge
Software Engineer - Enterprise KnowledgeViasat • Carlsbad, CA, United States
Software Engineer - Enterprise Knowledge

Software Engineer - Enterprise Knowledge

Viasat • Carlsbad, CA, United States
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About us

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

  • Serve as a software developer and domain expert within Viasat's Knowledge Team to provide enterprise search and generative AI solutions across the organization and help solve key business problems to drive value.
  • Develop new features and capabilities for enterprise search and automation using technologies such as Glean, Azure OpenAI, Google VertexAI, Neo4j, Python, Git
  • Continuously explore ways to optimize processes, establish standard methodologies, and adopt emerging trends in generative AI
  • Investigate and fix issues in our production environment

The day-to-day

  • Provide front-line support for end users of our knowledge, enterprise search, and generative AI platform
  • Help develop new features, agents, integrations, and prompts to automate business workflows
  • Support team SDLC by attending scrum, updating Jira tickets, writing tests, committing changes, and reviewing PRs in GitHub
  • Collaborate internally and across teams to help tackle business problems following AI and data governance standard methodologies
  • Communicate asynchronously through Slack and synchronously over Zoom to brainstorm and architect knowledge management and data integration solutions
  • What you'll need

  • 5+ Years of software development experience with solid understanding of computer science fundamentals
  • Proficiency in enterprise search, generative AI, and agentic agent technologies
  • Experience with ML / AI concepts such as LLMs, RAG, NLP, and MCP
  • Experience with cloud platforms (GCP, AWS, Azure), DevOps, CICD, and IaC

    Familiarity with neo4j graph databases

  • US Citizenship required
  • Ability to travel up to 10%
  • What will help you on the job

  • Understanding of the role and importance of data governance and data privacy in enterprise data and AI platforms
  • Proficiency with API integrations and RESTful services

    Strong verbal and written communication skills when collaborating with internal end users and collaborators

    Bachelor's degree in computer science, computer engineering, data science, or equivalent experience in a technical field

    Salary range

    $111,500.00 - $176,500.00 / annually.

    For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $139,000.00- $208,000.00 / annually

    At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and / or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https : / / careers.viasat.com / benefits.

    EEO Statement

    Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here .

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    Software Engineer • Carlsbad, CA, United States

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