Public Safety Telecommunicator

Public Safety Communicator

This position is responsible for receiving emergency and non-emergency calls, initiating the appropriate response, and monitoring field responder activity. This position reports to the Public Safety Telecommunicator Supervisor.

Essential Job Functions :

• Answers emergency and administrative telephone lines.
• Dispatches Police and Fire units as appropriate.
• Conducts queries and enters / maintains records via Alabama Criminal Justice Information Center and National Crime Information Center databases.
• Maintains databases and paperwork for Computer Aided Dispatch (CAD) and associated Records Management Systems (RMS).
• Provides administrative support for communications operations.
• Performs other related job duties as assigned.

Agency-Wide Competencies :

Qualifications :

Education and Experience : High school diploma or equivalent; or an equivalent combination of education and experience.

Special Qualifications :

Knowledge, Skills, and Abilities :

Physical Demands :

The work is sedentary work, which requires exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Work is typically performed while intermittently sitting, standing, or stooping.

Work Environment :

The work is typically performed in an office environment.