AutoPark Honda has an outstanding opportunity for a Service Greeter to join the Holman family. Our Greeter is responsible for meeting and greeting customers as they enter the service department of the dealership. By presenting a professional appearance and a cordial, businesslike presence, this person becomes the strong, positive, “first impression” of the dealership, to the customer.
The greeter is also responsible for having the :
- Ability to meet and greet customers with courtesy and efficiency.
- Ability to make a friendly and appropriate appearance, as the initial contact with the dealership.
- Ability to engage customers to find out their needs and to appropriately route them within the dealership.
- Ability to receive customer’s into the service department for their scheduled service appointments.
- Knowledge of dealership organization in order to appropriately route customers.
- Assist the Service Advisors with some administrative duties.
Qualifications :
High School Diploma or equivalent combination of education and customer service experience.Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.Proven outstanding customer service, preferably with a premium brand. - Listen and retain information accurately.Excellent interpersonal skills, both in person and over phone.Team-oriented and flexible / multi-tasking.Compensation : $15 / hr
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