Sr UX Researcher Job at John Deere in Richmond

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

Primary Location : United States (US) - Illinois - Moline

Function : User Experience (CA)

Title : Sr UX Researcher - 115368

Onsite / Remote : Remote Position

This position is eligible for remote work at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change.

Your Responsibilities

As a Sr. UX Researcher for? John Deere World Headquarters? located in?Moline, Illinois or Des Moines, Iowa you will :

Join the Digital Aftermarket UX team and have the incredible opportunity to conduct dealer and customer-centric research.

You will play a key role and work with product management, data teams, other UX roles to ensure the digital aftermarket products are built on user sentiment, value and insights

In this position you will :

Conduct primary, discovery, and validation research on critical customer and dealer digital aftermarket product experiences.

Plan and execute a variety of qualitative and quantitative research activities.

Synthesize and translate key insights into actionable product and process recommendations.

Work cross functionally and share research data to achieve valuable end to end experiences for our customers and dealers.

VISA Sponsorship is NOT available for this position

The preference is for this position to be based onsite, although remote or other office locations may be considered for the right candidate.

What Skills You Need

4 or more years of experience in UX research, with a strong focus on user-centered methodologies.

Proficiency in various research techniques, including voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis.

Additional key capabilities include user interviews, contextual observation, focus groups, surveys, A / B testing, and persona development.

Strong analytical skills to identify key themes and trends from primary data sources and business intelligence tools.

Excellent project management abilities to design and execute end-to-end research projects effectively. This includes planning, recruiting participants, writing test scripts, moderating sessions, synthesizing results, and reporting findings.

Familiarity with data analytics reporting and the ability to prepare comprehensive reports that clearly communicate research insights.

Strong interpersonal communication skills to collaborate effectively with cross-functional teams and present findings to stakeholders.

Experience in defining and validating Information Architecture to ensure optimal user experience.

What Makes You Stand Out

A robust portfolio showcasing prior research projects that effectively addressed customer pain points and enhanced user experiences.

A proven track record of influencing product design decisions through comprehensive research and actionable customer insights.

Demonstrated ability to identify opportunities and implement improvements to existing processes and systems.

Evidence of ongoing education and active engagement with industry best practices, including participation in conferences and relevant training programs.

A strong advocacy for user-centered design principles with the ability to champion user needs throughout the organization.

Experience with both dealer and customer research.

Experience with analytics and monitoring platforms, such as Datadog, to understand user behaviors.

Experience using design software, such as Figma, to showcase flows, journey mapping, and lo-fi design recommendations.

Education

Ideally you will have a degree or equivalent related work experience in the following :

• Bachelor's degree in Usability, Human Factors, Human-Computer Interaction, Psychology, Industrial Engineering, Computer Science, Anthropology, Information Technology, Information Sciences, Engineering, or related discipline

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including :

Flexible work arrangements

Highly competitive base pay and performance bonuses

Savings & Retirement benefits (401K and Defined Contribution)

Healthcare benefits with a generous company contribution in the Health Savings Account

Adoption assistance

Employee Assistance Programs

Tuition assistance

Fitness subsidies and on-site gyms at specific Deere locations

Charitable contribution match

Employee Purchase Plan & numerous discount programs for personal use

$107,136.00 - $160,704.00 + Benefits

Follow this link to learn more about our Total Rewards Package https : / / bit.ly / 3XCd8fL

Must be 18 years of age or older to apply

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.

ACA Section 1557 Nondiscrimination Notice

The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.