Director Information Security

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Location : Remote

Reports to : VP, Black Lotus Security Group

Clearance Required : Active TS / SCI with CI polygraph

About Black Lotus Security Group

Black Lotus Security Group (BLSG) is Lumen Technologies' advanced threat intelligence and network engineering organization. BLSG combines global internet telemetry, large-scale analytics, and deep security engineering expertise to uncover, disrupt, and defend against the most sophisticated cyber threats. Our mission is to protect critical infrastructure, enterprises, and governments by transforming raw network visibility into actionable intelligence and resilient security solutions. Through close collaboration with customers, partners, and the broader security ecosystem, BLSG delivers scalable defenses that safeguard the world's most complex networks.

The Main Responsibilities

We are seeking a Principal Information Security Engineer Director, Information Security to support high-value public- and private-sector customers. You will be primarily responsible for deploying, configuring, and securing network security gear, with a strong emphasis on optical fiber installation, testing, and maintenance. You will focus on hands-on implementation, troubleshooting, and support in complex environments, while collaborating with internal teams and customers to ensure resilient and secure solutions.

What You'll Do

Deploy, configure, and maintain routers, switches, firewalls, and VPNs across data center and field environments.

Install, terminate, and test optical fiber (single-mode and multi-mode), and end-to-end troubleshooting.

Serve as a trusted technical contact for customers, vendors, and peers during deployments and escalations.

Produce clear, reusable technical documentation including network diagrams, Methods of Procedure (MoPs), and runbooks.

Identify risks during deployment and ensure adherence to compliance and government security standards.

Collaborate with cross-functional teams to integrate security into network design and deployments.

Travel domestically as required to support surveys, installations, and cutovers.

Perform advanced troubleshooting of network security issues and escalations to restore service quickly and prevent recurrence.

Define and execute repeatable lab and field test procedures; help standardize deployment patterns and acceptance criteria.

Coordinate activities with vendors, internal teams, and customer stakeholders to meet scope, schedule, and quality objectives.

Contribute to peer knowledge transfer and the documentation of best practices and lessons learned.

Who You Are

You are a hands-on engineer who thrives in complex, mission-critical environments. You communicate with clarity, drive accountability through partnership, and can translate strategy into executable tasks in the field. You bring a bias for action, meticulous documentation habits, and the ability to apply structure to ambiguity while engaging stakeholders professionally.

What We Look For in a Candidate

Active TS / SCI clearance with CI polygraph.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements and either currently possess an active security clearance or be clearable to obtain one. US Citizenship required.

8+ years of progressively responsible experience in network engineering or security operations.

Strong hands-on expertise with optical fiber (testing and troubleshooting across single-mode and multi-mode).

Proven experience with routed and switched networks : TCP / IP, Ethernet, VLANs, IPsec, VPNs, and firewalls.

Familiarity with automation / configuration tools (e.g., Ansible).

Background in system, network, or security administration (Unix / Linux preferred).

Excellent written and verbal communication skills; proven stakeholder engagement with customers and vendors.

Preferred Qualifications

Experience with SD-WAN platforms (e.g., Fortinet, Juniper, Viptela, Aruba) and load balancers (F5, Citrix).

Familiarity with NIST standards, DISA STIGs, TIC 3.0, and Zero Trust architectures.

Demonstrated contributions to standards, documentation, and technical training in large-scale environments.

Success in This Role

30 days : Complete onboarding, assume responsibility for assigned environments, and deliver an initial deployment assessment.

60 days : Independently execute deployments, including optical fiber testing and documentation.

90 days : Lead deployments end-to-end and produce hardened design recommendations aligned to compliance requirements.

Additional Details

Work Model : Remote; domestic travel as required for site surveys, installation, testing, and cutovers.

Documentation & Quality : Create and maintain MoPs, runbooks, test plans, and as-built diagrams; contribute to continuous improvement of deployment standards.

Compliance : Ensure risk mitigation and compliance in all deployments; raise and track issues to closure in collaboration with stakeholders.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges :

$149,084 - $198,779 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$156,539 - $208,718 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$163,993 - $218,657 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process

Learn more about Lumen's :

• Benefits
• Bonus Structure

#LI-Remote

What to Expect Next

Requisition # : 339752

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10 / 29 / 2025