Talent.com
Server

Server

Our TeamPorter Ranch, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Server

ROLE PURPOSE

A TGI Fridays Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

  • Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience.
  • Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations.
  • Promptly and accurately takes food and beverage requests from Guests.
  • Ensures expedient service of food and beverages to the Guest.
  • Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate.
  • Learn TGIF menu and beverages, expertly recommends and upsells on items.
  • ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.
  • Follows all Fridays Service Style Standards.
  • Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable.
  • Practices conversational ordering by mentioning current promotional features.

KEY DECISIONS

Influences :

  • Guest experience
  • Exercising standards of Responsible Service of Alcohol

    • MEASURES OF SUCCESS

  • Consistently fulfill the Key Responsibilities and Accountabilities above
  • Service Strength Code rating meets / exceeds company standards
  • Guest satisfaction scores
  • Meeting all key metrics outlined on the myPerformance scorecard

    • QUALIFICATION REQUIREMENTS

  • Must be able to deliver plates and food and clear tables
  • Must be able to lift up to 30 lbs.
  • Must be able to hear well amongst loud background noise
  • Must be dressed neatly and well groomed in company approved uniform at all times
  • Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
  • Must be able to calmly respond to angry Guests and notify a Manager
  • Must be able to read and write notes to hearing impaired Guests
  • Must be able to read menus to sight-impaired Guests
  • Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request
  • Must be able to read and write ? Must be able to stand and walk during entire shift
  • Must be able to reach, bend, stoop and wipe counters / tables

    • COMPETENCIES PASSION FOR THE GUEST – Creates a seamless Guest experience for by being the face of the door, welcoming the Guests, and enthusiastically meeting their needs.

  • Creates a strong first impression promptly greeting Guests.
  • Pays attention to details; remembers names and favorites of regular Guests.
  • Makes a difference in the guest experience by personalizing service to exceed guest expectations.
  • Goes above and beyond to establish a personal connection with guests to make them feel warm, welcome and appreciated.
  • Makes the bar an attractive and exciting place to visit.
  • Establishes a strong rapport with all Guests to create Friday’s fans and repeat business.
  • Shows awareness of Guest needs and expectations; prevents problems before they occur.

    • COMMUNICATION – Keeps the lines of communication positive, open and productive.

  • Communicates in an open, sincere manner to build rapport with Guests and Team Members.
  • Shares information with others to raise awareness of potential needs and concerns.
  • Keeps interaction positive and productive; avoids conveying negative messages.
  • Responds positively to conflict situations and works to find appropriate solutions.
  • Listens carefully and attentively to others without interrupting.
  • Asks thoughtful questions to ensure proper understanding of the message being conveyed.
  • Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions.

    • FLAIR & SALESMANSHIP – Keeps it fun and keeps it real; seeks opportunities to sell others on the whole TGI Fridays experience.

  • Demonstrates a unique, lighthearted style that is personal and memorable.
  • Listens carefully to Guests’ needs and suggests add-ons accordingly.
  • Possesses a contagious energy that translates to Guests and Team Members.
  • Knows TGI Fridays drinks and menu items and is able to speak knowledgeably to make personal recommendations.
  • Grows the business and expertly upsells menu items where appropriate.
  • Proactively looks for ways to improve the guest experience and takes initiative to make changes as needed.
  • Enthusiastically promotes the TGI Fridays brand and menu items.

    • RELIABILITY & ACCOUNTABILITY – Works hard, carefully follows direction and established guidelines, and delivers quality results.

  • Consistently arrives to work prepared and ready for the shift.
  • Ensures all responsibilities are fulfilled before ending his / her shift.
  • Makes him / herself available to take on additional shifts and / or responsibilities.
  • Sets the standard by adhering to established rules and guidelines.
  • Organizes his / her tasks in order of priority to ensure timely and thorough completion.
  • Admits mistakes and takes prompt action to correct them.
  • Holds self and others accountable for delivering consistent quality results.

    • FLEXIBILITY & STRESS TOLERANCE – Knows that anything can and will happen and is willing to mix things up anyway.

  • Responds quickly to changing needs and adapts as necessary to meet new challenges.
  • Displays a positive, confident attitude for tackling new challenges and initiatives.
  • Handles multiple tasks without becoming visibly overwhelmed or flustered.
  • Easily adjusts to meet changing demands and new responsibilities.
  • Promptly anticipates and reacts to potential Guest needs and problems.
  • Dives into peak service situations with energy and ease.
  • Responds calmly to problems and controls emotional reactions.
  • Handles him / herself in a professional manner at all times.

    • TEAMWORK & COLLABORATION – Fuels an environment where everyone pitches in and gets along.

  • Recognizes the importance of working together to accomplish goals.
  • Actively promotes cooperation, respect, and acceptance of all Team Members.
  • Establishes positive and supportive working relationships with all Team Members to maintain a productive environment.
  • Takes on additional responsibilities to ensure proper coverage during rush periods.
  • Reaches out to Team Members when necessary to ensure timely completion of all tasks.
  • Takes advantage of opportunities to set an example for new or inexperienced Team Members.

    • $16.50-$20 per hour

    serp_jobs.job_alerts.create_a_job

    Server • Porter Ranch, CA, US

    Job_description.internal_linking.related_jobs
    Server

    Server

    Applebee'sChatsworth, CA, US
    serp_jobs.job_card.full_time
    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999.Over the next two decades we grew by building new stores and acquiring other franchise operators ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server

    Server

    B Hospitality CorpLos Angeles, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Location in Los Angeles, CA Butler Hospitality is a rapidly growing company.We are devoted to providing the best service to our clients, guests, and employees. Working with Butler Hospitality is an ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server

    Server

    The Capital GrilleBurbank, CA, US
    serp_jobs.job_card.full_time
    We cordially invite you to apply.Joining our team provides exceptionally distinctive benefits, including : .Medical, dental and vision coverage. Multiple insurance options, wealth benefits and flexib...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Server

    Server

    NeranoBeverly Hills, CA, US
    serp_jobs.job_card.full_time +1
    Located in the heart of the Beverly Hills, Nerano offers the simplicity of coastal cuisine & craft cocktails inspired by the Amalfi Coast! Rich in the fine dining Italian culture and a high-e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Server - Earn Up to $37 / hr

    Server - Earn Up to $37 / hr

    TradeJobsWorkforce91335 Los Angeles, CA, US
    serp_jobs.job_card.full_time
    We have are looking for kick-ass servers for immediate placement.Job Responsibilities include but are not limited to : Creating a warm and welcoming environment for every customer Maintaining the ge...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Banquet Server

    Banquet Server

    Northridge, California, United StatesUSA, California, Northridge
    serp_jobs.job_card.full_time +1
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Server

    Server

    CiprianiBeverly Hills, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are seeking a hospitality focused and organized individual to join our team as a server delivering an exceptional dining experience to guests. Providing attentive service, expertly guide guests t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server

    Server

    Olive GardenChatsworth, CA, US
    serp_jobs.job_card.full_time
    Our Winning Family Starts With You! .Check out these great benefits!.Flexible schedules to help you balance other life commitments (school, childcare, family care, etc. Paid Sick Leave (1 hour for e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server 1

    Server 1

    Northridge, California, United StatesUSA, California, Northridge
    serp_jobs.job_card.full_time +1
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Server

    Server

    Living Room LALos Angeles, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    A home away from home where creatives celebrate music, art, design and culture.We are a private membership club open to members and their guests only. We are seeking a Server to join Living Room.The...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Server

    Server

    Broken Spanish ComedorLos Angeles, CA, US
    serp_jobs.job_card.full_time
    Under the guidance and direction of the Chef Partner, General Manager and Assistant General Manager provide friendly, responsive service to create an exceptional dining experience for all our guest...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Banquet Server

    Banquet Server

    SGA TalentLos Angeles, California, United States
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    SGA Lists, a premier-leading hospitality and staffing firm located in Saratoga Springs, New York is now hiring banquet servers for special events for our clients in the Los Angeles Area.We believe ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Banquet Server

    Banquet Server

    Los Angeles, California, United StatesUSA, California, Los Angeles
    serp_jobs.job_card.full_time +1
    Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Server

    Server

    Ruth's ChrisMarina Del Rey, CA, US
    serp_jobs.job_card.full_time
    Are you ready for the best job ever?.Since Ruth’s Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server

    Server

    Yard HouseMarina Del Rey, CA, US
    serp_jobs.job_card.full_time
    Guest orders something vampire style.Our restaurants have a fast-paced atmosphere, so it is crucial that our Servers take pride in providing attentive, friendly and clean / sanitary service that ensu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Server

    Server

    Civico 2064Los Angeles, CA, US
    serp_jobs.job_card.part_time
    Civico 2064, a family-operated restaurant in the heart of.Experience with contemporary and authentic Italian cuisine.Solid knowledge of Italian wines and pairings. A strong sense of teamwork and a p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Banquet Server

    Banquet Server

    TradeJobsWorkForce90049 Los Angeles, CA, US
    serp_jobs.job_card.full_time
    Banquet Server Job Duties : Serves patrons with food and beverages in a positive and friendly m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Server

    Server

    SGA TalentLos Angeles, California, United States
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    SGA Lists a premier hospitality company is growing our Los Angeles team and are seeking an experienced Houseman and Servers o join our exceptional team. Job duties include but are not limited to : .Se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days