Quality & Operational Improvement Engineer- Pharmacy

Overview

The Pharmacy Operational Improvement Engineer is responsible for leading and executing quality and operational improvement initiatives within the Department of Pharmaceutical Care. This role supports the department by managing multiple strategic, mission-critical projects aimed at enhancing operational efficiency. Key responsibilities include facilitating process improvement efforts, implementing standardized reporting and audit structures, and providing expert consultation to drive measurable outcomes aligned with departmental goals.

Position Responsibilities

• Lead the planning, organization, and management of multiple departmental projects of varying scope and complexity.
• Develop and maintain collaborative relationships with project leads, pharmacy leadership, nursing, informatics, and quality improvement teams to ensure alignment and effective communication.
• Aggregate and communicate project statuses regularly, ensuring all deadlines and milestones are met.
• Identify risks and develop contingency plans to mitigate potential impacts.
• Ensure compliance with standards of care, regulatory requirements, quality assurance, and safety protocols.
• Assist in process validation for new workflows, technology implementations, and automation initiatives.
• Utilize Key Performance Indicators and data-driven methodologies to track improvement activities and project success.
• Create and maintain value stream maps using Visio to visualize and optimize workflows.
• Implement and sustain LEAN tools and methodologies to drive continuous improvement.
• Collect and analyze financial and productivity data to inform quality and process enhancements.
• Design and implement structures to evaluate and improve departmental quality and operational processes.
• Support readiness for internal and external audits, including Board of Pharmacy, The Joint Commission, and DEA.
• Promote team engagement, enthusiasm, and focus through effective leadership and communication.
• Contribute to strategic planning and implementation efforts that support departmental and organizational objectives.
• Provide training to management and staff on quality tools, LEAN strategies, and continuous improvement practices.

Supervision

Education Requirements

Experience Requirements

Desired Qualifications

Position and Application Details

In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission :

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Regan Lampe at regan-lampe@uiowa.edu.

Additional Information

Equal opportunity employer

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources / Faculty and Staff Disability Services, (319) 335-2660 or fsds@uiowa.edu. For jobs in UI Health care, please contact UI Health care Leave & Disability Administration at 319-356-7543.

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