CNB Bank, Information Technology Operations Manager

Description

The IT Operations Manager position will be responsible for the design, implementation, management, and maintenance of our virtual infrastructure and associated services. The candidate will work with internal IT and InfoSec staff as well as 3rd party vendors to review and implement new virtual services and maintain existing virtual and legacy deployments covering a wide array of technologies while maintaining industry best practices and ensuring compliance with all relevant regulations.

Below is a list of essential job functions. Additional responsibilities may be assigned in the position.

PROVIDE EXCEPTIONAL TEAM SUPPORT

Effectively deploy, support, and monitor the virtual infrastructure while working with departments and vendors to achieve strategic goals. Effectively analyze and communicate the needs of stakeholders to ensure an efficient and productive rollout of new virtual deployments and departmental efficiency enhancements. Detailed reporting on all virtual activities and responsibilities to management. Work with co-workers in achieving department goals.

PROVIDE EXEPTIONAL CLIENT SERVICE

Ability to identify problematic system areas, engage accurate support resources, and execute timely communication to those affected by adhering to the department's Service Level Agreement. Collaborate with both internal and external stakeholders & vendors as needed.

FOSTER OUR CULTURE

Possess and displays a positive approach in managing change, while demonstrating superb communication skills through effective conversations and collaboration. Be the source of exceptional client and employee experiences. Seek opportunities to support volunteerism in the local community's awareness events, increase the Bank's outreach, and foster new business.

FOCUS ON ACCURACY AND ATTENTION TO DETAIL

High focus on accuracy of details in collaboration with all levels of staff, management, and vendors. Ensure complete and accurate information is included in all communications that are technical in nature. Comply with all policies and procedures.

SEEKS PROFESSIONAL DEVELOPMENT OPPORTUNITES

IT is an ever-changing landscape and requires continuous learning to keep up with the new technologies and regulations. Seeks out technology certifications, conferences, and training opportunities to continue to enhance their abilities, and in turn the technical capabilities of the Bank.

Requirements

QUALIFICATIONS, EDUCATION, AND EXPERIENCE

• EDUCATION and / or EXPERIENCE : Bachelor's degree in IT related field. Minimum 3 years of experience in VMware vSphere or similar technology. Strong understanding of servers, networking, storage, and security services. Experience with scripting and automation tools is preferred. Industry recognized IT and cloud certifications are preferred. A background screening will be conducted. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• LANGUAGE SKILLS : Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak optimally both one-on-one and before groups of employees of the organization directly and effectively.
• TECHNOLOGY SKILLS : Experience with workstations, printers, scanners, servers, network disk storage, routers / switches / WIFI, telephone systems, peripheral devices and various network connected devices. Microsoft services (Active Directory, DNS, NFS, SAN, LDAP, AAD, IIS, SQL, O365) and VMware (ESXi, vCenter, vMotion).
• MATHEMATICAL SKILLS : Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Ability to calculate subnet masks.
• REASONING ABILITY : Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve complex problems in a fast-paced environment. Ability to troubleshoot and solve issues on short notice.
• PHYSICAL DEMANDS AND WORK ENVIRONMENT : The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position operates in a professional office environment with considerable time sitting while using office equipment such as computers, phones, and printers. The ability to lift or move 30lbs on occasion is required. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas.

BENEFITS

Eligibility requirements apply.

CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status. CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating and preserving a culture of diversity and inclusion.

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