Job Title
As directed, complete accurate scheduling of all ancillary patients for clinical testing and verification of accounts.
Essential Functions
- Take scheduling calls from physician offices and patients, and accurately schedule patients with the correct appointment type and status.
- Perform pre-registration duties as requested.
- Obtain correct patient demographic and insurance information.
- Determine benefits, co-pays and deductibles.
- Collect and enter accurate MSP information for Medicare patients.
- Demonstrate competency with equipment, utilizes supplies and equipment properly.
- Demonstrate behaviors which promote professionalism.
- Work without constant supervision, meets deadlines, makes decision based on relevant facts.
- Maintain a positive attitude and behaviors in keeping with the Medical Centers Mission, Vision and value Statement of Behavior.
- Promote and instill the teamwork concept by assisting co-workers when appropriate.
- Collaborate with other internal customers, providers, as appropriate, to accomplish the work of the department.
- Follow established Departmental, Human Resources and Hospital Policies and Procedures.
- Demonstrate willingness to accept additional assignments.
- Maintain regular and predictable attendance.
- Perform unit secretary duties as needed.
- Perform other duties as directed by Diagnostic Imaging Director.
Education / Experience / Skill Requirements
High school diploma or equivalent.Typing skills of 45+ WPM.Previous clerical experience.Great customer services skills.Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital / clinic.Physical / Mental Requirements
Must be able to sit and stand, intermittent 8 to 10 hours a day.Must be able to use standard office equipment, including the telephone and computer keyboard.Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.Continuously utilizes manual / bi-manual dexterity, near vision, speech, and hearing.Frequently stands, walks, sits and utilizes eye / hand coordination and color definition.Occasionally reaches above shoulder, regularly required to lift and / or carry up to 40 lbs.Occasionally walks on uneven surfaces.