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Marketplace Lead Senior Manager
Marketplace Lead Senior ManagerBest Buy • Minneapolis, MN, US
Marketplace Lead Senior Manager

Marketplace Lead Senior Manager

Best Buy • Minneapolis, MN, US
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Marketplace Lead Senior Manager

As the Marketplace Lead Sr. Manager, you'll be responsible for driving online growth at Best Buy through our Marketplace platform. You will lead a team of account managers and will partner cross-functionally with senior category merchandising leadership and other marketplace functional teams in support of driving the overall online business. We are seeking a dynamic and experienced leader who is innovative, has an entrepreneurial mindset, and has demonstrated the ability to manage a large online business.

This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do

  • Develop and implement strategic plans to achieve sales targets for assigned categories and growth of third-party sellers on Best Buy.com.
  • Regularly review P&L, product insights, digital analytics, customer insights, competitive analysis to identify business trends / opportunities, areas for improvement, and manage the financial performance of categories and sellers.
  • Lead, mentor, and manage a team of Account Managers fostering a high-performance culture while also driving strong employee engagement & satisfaction.
  • Establish category / seller goals and KPIs (Revenue, Market Share, 5 star, BBY Ads adoption, etc.) for team to achieve overarching marketplace expectations.
  • Lead forecasting for assigned categories providing leadership and core category teams with accurate visibility to expected sales performance.
  • Prepare and present reports on overall marketplace performance and progress to senior leadership.
  • Partner with key third party sellers to foster relationships and maximize growth on Best Buy.com.

Basic qualifications

  • 6 years of marketplace, merchandising, eCommerce, marketing, data analytics, or vendor management experience
  • 4 years of experience communicating and partnering with vendors / 3rd Party
  • 3 years of experience with data analysis with an eye toward problem solving and optimization
  • 1 year of direct or indirect people leader experience
  • Intermediate proficiency with Microsoft Office Suite

    • Preferred qualifications

  • 4 years of experience working with technical business teams (product or engineering)
  • 2 years of direct people leadership experience
  • Knowledge of marketplace ecosystems such as Amazon and Walmart
  • Ability to define and consistently measure KPIs and forecasts to support overall financial goals
  • Working knowledge of Salesforce or other CRM tools / platforms

    • What's in it for you

    We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include :

  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources

    • Support for your physical and mental well-being

    About us

    As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

    Best Buy is an equal opportunity employer.

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    Manager Marketplace • Minneapolis, MN, US