Collections Specialist

Job Description

Job Description

Collections Specialist

LHH recruitment is hiring a collections specialist in the Doral, FL area. Our client is searching for a collections specialist with a strong background with Excel along with construction and HVAC industry experience. This position is working fully in office. Benefit offerings for full-time employment include medical, dental, vision, term life and additional benefits.

Responsibilities to include :

• Manage and prioritize a high-value portfolio of delinquent accounts.
• Initiate and engage in outbound communications with customers regarding delinquent accounts, negotiating payment solutions and repayment plans, and providing exceptional customer service while upholding company standards and compliance requirements.
• Conduct in-depth analysis of accounts receivable trends, identifying areas for improvement and recommending solutions to enhance collection processes and potentially automate manual activities.
• Collaborate with cross-functional teams, including sales, billing, and customer service, to resolve complex billing issues, discrepancies, and customer complaints.
• Act as a subject matter expert on collections policies, procedures, and relevant regulations (e.g., FDCPA, SCRA, bankruptcy), ensuring adherence and compliance.

You are a great fit if :

This position will pay $55k-$70k depending on resume and experience. Please apply today!

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate -privacy

Pay Details : $55,000.00 to $70,000.00 per year

Search managed by : Luis Garcia

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www- uat.lhh.com / us / en / candidate -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.