Shipping and Customer Service Representative
Watsontown BrickColumbia, SC, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent required; associate degree preferred. 2–5 years of customer service experience; inside sales or shipping / receiving preferred. SAP experience a plus. Strong multitasking skills and ability to work in a fast-paced environment. Self-motivated with a commitment to safety, accuracy, and quality. Excellent verbal and written communication. Proficient in Microsoft Word and Excel. Strong organization and problem-solving abilities. Willingness to learn plant processes and adapt as needed. Commitment to maintaining a zero-harm workplace.
Watsontown Brick, a General Shale company and leading manufacturer of brick and sustainable building materials, is seeking a motivated Shipping and Customer Service Representative to join our team in Columbia, SC.
RESPONSIBILITIES :
- Print and process load tickets for outbound shipments.
- Receive and verify inbound materials per audit and inventory guidelines.
- Maintain inventory accuracy and assist with cycle counts.
- Provide exceptional customer service via phone, email, and in person.
- Perform data entry and order processing in SAP (shipping, receiving, CPU, RMA, IC, etc.).
- Support inside sales, including product selection and matching brick, stone, and mortar.
- Process cash sales and maintain accurate records.
- Communicate effectively with sales, drivers, and other departments to ensure smooth operations.
- Provide administrative support and assist with departmental needs.
- Follow all safety, health, and quality standards.
EDUCATION :
WORK EXPERIENCE :
SKILLS :
We offer competitive compensation as well as a comprehensive benefits package.
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Customer Service Representative • Columbia, SC, United States
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