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IT Infrastructure Administrator

IT Infrastructure Administrator

Norsk TitaniumPlattsburgh, NY, USA
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Who is Norsk Titanium? What do we do? If you haven't heard our name in passing before, you will soon. Norsk Titanium is pioneering a new era of on-demand metal additive manufacturing that will revolutionize the raw material supply chain. We are the world's first and only OEM qualified supplier of additively manufactured structural titanium components. However, our focus doesn't stop at the aerospace industry. Our unique RPD™ process may be applied in the defense, space, oil and gas, and industrial markets. Our team is small, but our goals are big. Norsk Titanium scientists, engineers, and employees around the world are truly responsible for the future of metal; You could be part of the next industrial revolution!

What will Norsk Titanium do for you? At Norsk Titanium, we are committed to mutual growth and success. Our innovative team provides training and mentorship from global subject matter experts. We are committed to our employees : mind, body and soul. As such, we benchmark our benefits annually to ensure we offer industry leading benefits. Our compensation and benefits structure has been developed to attract the best and brightest in the industry. We offer both short-term (bonus) incentive plans and long-term (stock option) incentive plans, tuition assistance for continuing education, gym memberships, a generous 401k plan with Day 1 vesting and much more.

With NTi, you aren't a number, you're a valuable team member!

Working under the guidance of the Director IT, the IT Infrastructure Administrator is responsible for managing and maintaining Norsk Titanium's IT infrastructure, ensuring its smooth operation and optimal performance through the identification, deployment and support of various hardware, software, and networking components.

In a typical day, your expertise :

  • Provides technical support and guidance to end-users, addressing IT-related inquiries and issues effectively and courteously
  • Provides escalation support to internal and external users and vendors of NTi systems; troubleshoots hardware and software issues, identifies root causes, and implements appropriate solutions in a timely manner
  • Maintains accurate documentation of IT infrastructure configurations, installations, changes, and troubleshooting procedures
  • Supports the design and implementation of NTi networks, virtualization, storage, data acquisition, and Azure infrastructure
  • Plans for and performs upgrades on NTi hardware including firmware and software upgrades to ensure performance and reliability
  • Contribute to acquisitions of hardware and software required to support the organization
  • Manages and maintains NTi's networks, virtualization, storage, network devices, storage system, data acquisition, and Azure infrastructure to successfully support business needs
  • Performs routine maintenance tasks, such as system backups, software and hardware upgrades, to ensure system reliability and security
  • Monitors system performance and availability, proactively identifying and resolving potential bottlenecks or performance issues
  • Collaborates with cross-functional teams to design and implement IT infrastructure projects, ensuring alignment with business needs and long- and short-term organizational objectives
  • Remains apprised of the latest industry trends, technologies, and best practices in IT infrastructure administration and proposes changes in alignment
  • Liaisons with external suppliers and providers of IT services and equipment to ensure timely support of organizational needs
  • Other duties and responsibilities as required for the successful operation of business
  • Adheres to and promotes applicable Policies, Procedures, Safety Rules & Regulations and Security Guidelines

If applicable : (This position will have access to technology and / or software source code that is subject to U.S. export controls. U.S. person as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3))

We're thrilled to find candidates with :

  • Bachelor's degree or equivalent education and experience within Information Technology sector / role
  • Broad intermediate to expert network knowledge (LAN / WAN / WLAN, switching, routing, VPN)
  • Azure intermediate to expert networking knowledge
  • Broad intermediate to expert virtualization knowledge (ESXi, KVM, QEMU)
  • Intermediate to expert shared / distributed storage knowledge
  • Broad technical understanding and interests
  • Working experience with Microsoft Azure and Office365
  • Demonstrated experience successfully supporting IT end-users
  • Other competencies critical to success include :

  • Positive and supportive customer focused disposition
  • Ability to maintain structure and accuracy in daily work
  • Proactive, self-driven and solution -oriented
  • Ability to handle several tasks simultaneously while appropriately prioritizing
  • Good communication, cooperation skills; strong collaborative mindset
  • Able to work independently in a structural manner, take initiative and complete processes
  • Willingness to adhere to and promote the NTi values of glød, collaboration, creative curiosity, trust, respect, and integrity
  • Physical Requirements :

  • The ability to sit in front of a computer for 8 or more hours daily
  • The ability to navigate throughout the facility
  • While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to feel objects, tools and controls, to operate a computer and telephone keypad
  • The ability to occasionally lift up to 25 pounds, bend, stoop, and walk up / down stairs
  • The noise level in the work environment is usually low to moderate
  • While the physical demands described above are generally representative of those that must be met by an employee to successfully perform the essential functions of this role, reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

    Norsk Titanium is committed to working with and providing reasonable accommodations to individuals with disabilities.

    If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to or call (518) 324-4010 and let us know the nature of your request and your contact information.

    Anticipated Hiring Timeline : Immediate

    Relocation : Unavailable (Local Candidates only at this time)

    Remote Work : Unavailable (Our magic happens onsite!)

    Sponsorship : Unavailable (This position will have access to technology and / or software source code that is subject to U.S. export controls. U.S. person as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3))

    Norsk Titanium is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    The Know Your Rights poster is available here : "Know Your Rights : Workplace Discrimination is Illegal" Poster

    The pay transparency policy is available here : Pay Transparency Nondiscrimination Poster-Formatted

    Not ready to apply? Submit your information for future consideration here :

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