Job Description
This is a remote position.
We are looking for a dedicated Freelance Chat Support Clerk to join our team at ValueAdd Research and Analytics Solutions LLP. As a key player in the Outsourcing / Offshoring industry, you will be responsible for providing exceptional chat support services to our clients.
Responsibilities :
- Respond to customer inquiries and provide assistance via chat support
- Resolve customer issues and ensure satisfaction
- Maintain accurate records of customer interactions
- Collaborate with team members to improve overall customer experience
- Adhere to company policies and procedures
Requirements :
Excellent written communication skillsStrong problem-solving abilitiesAbility to multitask and prioritize tasks effectivelyPrevious experience in customer service or chat support is a plusProficiency in typing and using chat support softwareQualifications :
High school diploma or equivalentProven track record of delivering high-quality customer serviceAbility to work independently and as part of a teamBenefits :
Flexible work hoursOpportunity to gain experience in the Outsourcing / Offshoring industryCompetitive pay ratesRequirements
Excellent written communication skillsStrong problem-solving abilitiesAbility to multitask and prioritize tasks effectivelyPrevious experience in customer service or chat support is a plusProficiency in typing and using chat support softwareBenefits
Flexible work hoursOpportunity to gain experience in the Outsourcing / Offshoring industryCompetitive pay ratesRequirements
High school diploma or equivalent Proven track record of delivering high-quality customer service Ability to work independently and as part of a team