The Keller Group is hiring : UX Researcher in Phoenix

Job Description

Are you passionate about uncovering what makes users tick and transforming insights into meaningful digital experiences? The Keller Group is actively seeking a strategic UX Researcher to join one of growing and established clients in the Greater Phoenix Arizona area. We're looking for an experienced UX Researcher who thrives in a fast-paced, collaborative environment and is eager to make a tangible impact on products used by thousands.

In this role, you'll lead rapid, iterative research across multiple clients and product teams-turning data into design direction and advocating for user needs every step of the way.

What You'll Do

• Lead Iterative Research : Plan and execute bi-weekly research sprints, including surveys, usability tests, and preference studies across various client accounts.
• Leverage Research Tools : Manage and optimize platforms like Hotjar, Maze, and our proprietary Ladder platform to continuously gather user insights.
• Analyze & Synthesize Data : Quickly assess both qualitative and quantitative findings to identify patterns, pain points, and opportunities.
• Deliver Clear Recommendations : Translate research insights into concise, actionable deliverables such as briefs, reports, and presentation decks.
• Collaborate Cross-Functionally : Work closely with designers, product managers, and developers to validate concepts and inform product strategy.
• Champion the User : Ensure user perspectives directly influence design decisions and business outcomes-both internally and with clients.
• Communicate Insights : Present findings clearly and effectively to a variety of audiences, adapting messaging for stakeholders, designers, and developers alike.

Requirements

What You Bring :

Benefits

Benefits :

Why You'll Love Working Here

Ready to shape better experiences through meaningful research?

Apply now and help us build the future with insight-driven design.