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Security Professional - Dispatch Patrol - Part Time

Security Professional - Dispatch Patrol - Part Time

Allied Universal®Rochester, NY, US
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Job Description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Professional - Dispatch Patrol - Part Time in Rochester, NY , you will serve and safeguard clients in a range of industries such as Tech / Media / Telecom, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Dispatch Officer with Allied Universal in a dynamic tech, media, and telecom location, you will play a key role in monitoring and coordinating security-related activities. You will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and provide outstanding customer service and communication. By leveraging your attention to detail and commitment to teamwork, you will help foster a secure environment while upholding our values of agility, reliability, and integrity. Join a caring culture that puts people first and be part of an innovative team dedicated to making a difference.

Position Type : Part Time

Pay Rate : $17.00 / Hour

Job Schedule :

DayTimeFri11 : 00 PM - 07 : 00 AMSat11 : 00 PM - 07 : 00 AM

What You’ll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide customer service to clients by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as appropriate.
  • Respond to incidents and critical situations in a calm, problem-solving manner, utilizing communication and decision-making skills.
  • Monitor and coordinate dispatch activities for the location, maintaining accurate records of all calls and responses.
  • Communicate with on-site personnel and law enforcement as needed to relay information and coordinate response efforts.
  • Assist in the management of access control systems and visitor logs to help to deter unauthorized entry.
  • Support the implementation of security-related protocols and procedures specific to a technology and media environment.
  • Conduct regular and random patrols around the business and perimeter to help to deter unwanted activity and identify potential issues.
  • Maintain detailed and accurate documentation of all incidents, dispatch activities, and observations during the shift.
  • What We’re Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available
  • Minimum Requirements :

  • A valid New York State Security Guard License is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.
  • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
  • Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

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    Security Dispatch • Rochester, NY, US

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