Referral Coordinator

Job Description

Job Description

Job Description – ZHS Referral Coordinator

1) Receive and review referral requests. Verify documentation is complete and accurate.

2) Obtain consent forms and request medical records for participants.

3) Act as a liaison between patients, healthcare providers, specialists, and insurance companies.

4) Create brochures and marketing materials to showcase the range of services provided by ZHS.

5) Conduct market research to identify potential clients.

6) Verify insurance coverage and obtain pre-authorization for referrals.

7) Follow up with referrals until successfully resolved.

8) Request medical records for participants.

9) Run eligibility reports for participants.

10) Maintain detailed records of all referrals and a tracking list for all leads.

11) Coordinate with Local, State Hospitals, clinics and other community sources.

12) Identify areas for process improvement and implement changes.

13) Identify opportunities for sales growth and develop strategies to capitalize on them.

14) Coordinate with Local, State Hospitals, clinics and other community sources.

15) Provide excellent customer service to patients and healthcare providers.

16) Promote our services to potential clients, clinics, local and state hospitals.

17) Collaborate with other members of the healthcare team.

18) Other duties as assigned.