Digital Workplace Engineer

Job Overview :

We are seeking an experienced Digital Workplace Engineer with deep expertise in End User Computing (EUC) and Unified Communications & Collaboration (UCC) to design, implement, and optimize digital workplace technologies for a Fortune 500–scale enterprise environment. The ideal candidate will have a proven track record of engineering and delivering enterprise-grade solutions that enhance productivity, security, and user experience for a global workforce.

Key Responsibilities

• Engineering & Architecture
• Design, engineer, and implement digital workplace solutions covering EUC platforms (Windows, macOS, VDI, mobile, endpoint management, application delivery) and UCC platforms (Microsoft Teams, Zoom, Cisco Webex, enterprise telephony, video conferencing).
• Develop scalable architectures that support a global user base with high availability, security, and performance.
• Operational Excellence
• Serve as the senior escalation point for complex technical issues within EUC and UCC domains.
• Partner with service operations teams to ensure smooth day-to-day support, lifecycle management, and optimization of collaboration and endpoint platforms.
• Drive automation, monitoring, and self-healing solutions to improve reliability and reduce operational overhead.
• Innovation & Strategy
• Collaborate with business stakeholders, IT leadership, and vendors to define digital workplace roadmaps aligned to enterprise strategy.
• Evaluate and introduce emerging workplace technologies that enable hybrid and remote work models, improve collaboration, and enhance end-user productivity.
• Champion user experience, accessibility, and adoption of workplace tools.
• Security & Compliance
• Integrate security and compliance requirements into digital workplace solutions (e.g., endpoint security, data protection, compliance with SOX, HIPAA, GDPR).
• Partner with InfoSec to implement policies, monitoring, and incident response processes.
• Governance & Documentation
• Maintain design documentation, architecture diagrams, standards, and operational runbooks.
• Define and enforce governance for EUC and UCC services, including device standards, collaboration policies, and naming conventions.

Total Rewards :

Requirements :

Desired Attributes

Company Overview :

Keurig Dr Pepper (NASDAQ : KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.