Relationship Manager

Relationship Manager

The Relationship Manager is part of the Notion Sales organization who works closely with cross-functional partners inside and outside of GTM. This individual owns the relationship with the accounts they cover - including a specific focus on retaining their existing paid footprint and ensuring their long term success. As part of this focus, Relationship Managers are measured on their book of business retention and ensuring we have predictable renewals that happen in a timely manner.

Founding member of the Relationship Management Team : The Relationship Manager role is new at Notion. You will be a founding member of this team working with some of our most innovative customers! You'll join at the perfect time to shape how we grow from here.

First Point of Contact : You will be the first line of contact for all our customer's needs and summarize key learnings back to our leadership teams. This includes forecasting a healthy and predictable revenue business for your territory.

Meaningfully shape our future product : As you engage with customers, you'll gain insights to help us serve them better and work with the product to inform what we do next.

Elevate your skills as we tackle our most impactful challenges : We've achieved more than teams 10x our size in less time and there's so much more to do and learn.

Cross-functional partnership : Work with CSM team to identify at-risk accounts and put together a strategy to mitigate identified risk, ensure customer satisfaction, and secure the renewal.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $150,000 - $175,000 per year.