Overview
House Attendant role at Highgate.
Location : Hyatt House Belmont, 400 Concourse Dr, Belmont, CA 94002.
Responsibilities
- Maintain the cleanliness and condition of all assigned areas and equipment.
- Deliver items to guestrooms (express checkout, newspapers – property specific, etc.).
- Buff marble floors daily according to hotel standards.
- Shampoo carpets in the public areas and shampoo furniture as needed.
- Handle requests for luggage assistance in a friendly, efficient, and courteous manner.
- Assist with Lost and Found items according to hotel standards.
- Clean guestrooms as needed.
- Know and assist in all emergency procedures.
- Maintain hotel equipment and storage in proper working order and area.
- Complete special projects as assigned by the Housekeeping Manager.
- Ensure overall guest satisfaction.
Qualifications
High School diploma or equivalent and / or experience in a hotel or related field preferred.Ability to exert up to 100 pounds of force occasionally, and / or 50 pounds of force frequently and / or up to 20 pounds of force constantly to move objects.Ability to stand during the entire shift.Effective verbal and written communication with all levels of employees and guests in a courteous, service-oriented manner.Seniority level
Entry levelEmployment type
Full-timeJob function
Management and ManufacturingIndustries
HospitalityJ-18808-Ljbffr