A company is looking for a Patient Contact Specialist I Bilingual (English / Spanish).
Key Responsibilities
Schedule, cancel, and confirm medical appointments based on patient preferences and physician guidelines
Respond to non-scheduling inquiries and route calls as needed
Collect and maintain accurate patient registration and insurance information
Required Qualifications, Training, and Education
High School Diploma or Equivalent (GED) required
Minimum of 1 year of related work experience required
Proficiency in computer operations and ability to navigate multiple software applications
Familiarity with medical terminology is preferred
Ability to work in a home environment that meets specific technical requirements
Contact Specialist • Cedar Rapids, Iowa, United States