Full Time Assistant Store Manager (Store 3096)

Overview

Full Time Assistant Store Manager (Store 3096) at GameStop. Join to apply for the Full Time Assistant Store Manager (Store 3096) role. GameStop is a leading global retailer of video games, electronics, and gaming merchandise. Our mission is to create unforgettable experiences for our customers by delivering exceptional service and the latest gaming products.

Responsibilities

• Provide best-in-class guest service : greet guests, respond to questions / needs quickly and courteously, inform guests of promotions, and promote loyalty programs; circulate throughout the store to prioritize guests over tasks.
• Support store operations and the shopping environment, including visual merchandising, current sales initiatives, and guest relationships that drive sales and repeat business.
• Process guest purchases / returns accurately using the POS system; ensure proper bagging, receipts, and high-quality guest service.
• Address guest questions in person or by phone; escalate issues to the Store Manager when appropriate.
• Promote GameStop guest benefits (e.g., reservations, trade-ins, Pro Rewards).
• Assist the Store Manager with training and setting guest service expectations; supervise Sales Associates and Retail Keyholders in the Store Manager's absence.
• Provide timely feedback to Store Manager; ensure onboarding and compliance training are completed prior to shifts; ensure knowledge of policies, inventory control, loss prevention, and safety.
• Assist in scheduling and supervising staffing to ensure optimal guest service; monitor breaks and meals as required.
• Approve payroll adjustments and ensure accurate timekeeping and payments.
• Maintain store cleanliness, organization, and merchandising per guidelines; ensure fixtures and equipment function properly.
• Fulfill Omni-Channel orders daily; participate in inventory control and loss prevention practices; handle bank deposits as required.
• Support achievement of sales, profit, and shrink goals; perform administrative duties and inventory counts; ensure accurate closeout and banking procedures.
• Assist in stock management : restock shelves, organize products, and ensure products are represented and alphabetized on the sales floor.
• Ensure safety for associates and guests; report injuries per guidelines; maintain organized store records / files.
• Maintain adherence to policies and procedures; follow opening / closing procedures.

Qualifications

Key Skills & Abilities

Compensation & Benefits

Compensation : $14.75 - $18.75 per hour. Full-time positions eligible for incentive programs, 401(k), paid time off, dental, vision, and health insurance. Bonus potential and other incentives may apply.

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