Facilities & Workplace Experience Manager

JOB DESCRIPTION

Who we are :

Farm Credit Bank of Texas is a $40.9 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation's capital markets.

While you may not be familiar with our name, Farm Credit Bank of Texas plays a critical role in supporting the businesses that make it possible for America to maintain access to an affordable and safe food supply, an industry which is one of the most innovative and evolving of our time. And while you help us deliver on our mission, we deliver on our commitment to you as a valued employee by providing competitive compensation, generous health and wellness benefits packages and an attractive workplace located along the bluffs of the Colorado River just minutes west of downtown Austin.

We seek out top talent in their fields, whether it be technology, finance, accounting, credit, human resources, or other administrative functions, and welcome you to join us in our mission to feed the world.

Position Description :

The Facilities & Workplace Experience Manager assures the organization's 100,000-square-foot headquarters operates safely, efficiently, and in alignment with the company's values and culture. This role blends operational leadership with a hospitality-driven approach to create a workplace that is functional, engaging, and designed to enhance employee experience.

As the primary facilities and vendor contact for employees, this position manages building operations, vendor relationships, and emergency preparedness programs while fostering an environment of service excellence. The Manager leads contract personnel, coordinates events and amenities, oversees safety readiness, and drives continuous improvement initiatives that strengthen engagement, productivity, and overall workplace satisfaction.

Key Responsibilities :

• Serve as the main point of contact for all facility-related requests and inquiries, ensuring timely and effective resolution.
• Oversee daily building operations, janitorial services, maintenance, and repairs through proactive vendor management.
• Supervise and coordinate contract staff, including the day porter, security guard, and Administrative Services Manager.
• Conduct regular facility walkthroughs to ensure cleanliness, safety, and adherence to presentation standards.
• Manage vendor contracts, service-level agreements, and invoicing related to maintenance, supplies, and operational services.
• Partner with the Director of Facilities on budgeting, cost control, and capital projects.
• Lead and coordinate the Emergency Response Team (ERT), including training, communication, and emergency planning.
• Serve as the primary liaison with Property Management, Security, and local emergency services for drills, incidents, and safety reviews.
• Maintain readiness of life safety systems, evacuation routes, and emergency supplies such as AEDs and first aid kits.
• Oversee documentation and compliance with health, safety, and fire regulations.
• Support post-incident reviews, reporting, and updates to emergency procedures.
• Partner with HR, Communications, and Facilities leadership to deliver exceptional employee experiences and onsite events.
• Oversee workplace amenities and vendor programs such as catering, parking, and commuter services.
• Maintain inviting and functional workspaces, ensuring collaboration areas, meeting rooms, and shared spaces are fully operational.
• Coordinate space planning, office moves, workstation setup, and seating assignments with HR and IT teams.
• Solicit employee feedback and identify opportunities to enhance the workplace environment through continuous improvement initiatives.
• Maintain organized documentation of vendor contracts, service requests, inspections, and compliance records.
• Ensure adherence to all building codes, health, and safety regulations while maintaining a professional and compliant environment.
• Support sustainability, ergonomic, and modernization initiatives across the facility.
• Champion a customer-service mindset and act as a visible, accessible leader to all building occupants.

Preferred Qualifications :

What You Bring to the Team :

Our ideal candidate lives within a commutable distance from our office.

It's an important role that covers many skills. This position requires :

Why Farm Credit Bank of Texas :

In addition to a competitive salary, we offer comprehensive, affordable, and competitive benefit options that are focused on health and wellness, financial security, and achieving a work-life balance :

Important note : We care about your hiring process and take it seriously. A real person will review your applications, meaning response timelines may vary. The interviewing process at Farm Credit Bank of Texas may include phone calls and emails, on-site interviews, and requests for portfolios or demonstrations of work. We can't personally follow-up with each applicant, and we will do our best to create a professional, respectful, and thorough process for candidates with whom we identify as a potential fit.

A / EOE / M / F / D / V

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