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Associate Consultant / Client Partner

Associate Consultant / Client Partner

VirtuSensePeoria, IL, US
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Job Description

This position does not sponsor any visas (H-1B, etc.)

EXECUTIVE SUMMARY

We are seeking a high-potential Associate Consultant / Client Partner to join VirtuSense Technologies , a fast-growing healthtech company, and a 4X Deloitte Fast 500 award winner (2022-2025), using AI-powered sensor systems to prevent patient falls and improve safety across hospitals, skilled nursing, assisted living, and memory care settings.

This role is ideal for early-career consultants (1–3 years) from top firms who want to move beyond strategy decks to drive real operational change at scale . As a Client Partner, you’ll own relationships with healthcare executives, use data to demonstrate ROI, and lead renewals, expansions, and cross-sells —all while helping redefine patient safety. Expect executive-level exposure, rapid responsibility, and measurable impact from day one.

ABOUT VIRTUSENSE TECHNOLOGIES

We build intelligent-care platforms that combine AI and edge sensors to monitor, predict, and coordinate care across acute and post-acute settings. Our deployments deliver meaningful fall reductions (including 80%+ at select sites) and fewer false alarms —helping care teams do more with less. Through our virtual nursing platform , centralized RNs manage admissions, discharges, transfers, and documentation, freeing bedside nurses for hands-on care.

If you thrive on turning complex healthcare operations into simple, scalable systems , you’ll fit right in.

ABOUT THE ROLE

We are seeking a high-potential Associate Consultant / Client Partner to join our growing team. The Client Partner will serve as a strategic advisor and relationship owner for healthcare clients using our fall prevention platform—ensuring measurable outcomes, driving adoption, and leading renewals, cross-sells, and expansions across hospitals, skilled nursing facilities, assisted living, and memory care communities.

The ideal candidate combines consulting-style analytical rigor, problem-solving discipline, and executive presence with strong interpersonal, communication, and project management skills. This is a rare opportunity to move from strategy into execution—delivering tangible impact at the front lines of healthcare while building lasting client partnerships.

KEY RESPONSIBILITIES

Client Success & Growth

  • Build and own executive- and operational-level relationships with healthcare leaders (nursing, operations, IT, and finance).
  • Drive renewals, expansions, and cross-sells by identifying new use cases and additional sites within existing accounts.
  • Lead quarterly business reviews (QBRs) to showcase ROI, clinical outcomes, and operational impact.

Strategic Advisory & Adoption

  • Act as a trusted advisor, helping clients translate system insights into action plans and workflow improvements.
  • Partner with client leadership to manage change, drive frontline adoption, and embed best practices.
  • Champion client voice internally to influence product roadmap and service model improvements.
  • Analysis & Operational Execution

  • Analyze system usage data and outcome metrics to identify trends, risks, and opportunities.
  • Troubleshoot operational challenges and coordinate resolution with internal support, product, and engineering teams.
  • Manage multiple client initiatives simultaneously with strong prioritization and project discipline.
  • YOUR FIRST 90 DAYS (SUCCESS LOOKS LIKE)

    By Day 30

  • Complete onboarding and product training, gaining foundational knowledge of VirtuSense technology and healthcare workflows
  • Shadow senior Client Partners on client calls, QBRs, and site visits
  • Begin building relationships with internal teams (Product, Engineering, Support, Sales)
  • By Day 60

  • Take ownership of a small portfolio of client sites with light guidance
  • Analyze usage and outcomes data to prepare your first QBR deck
  • Identify early adoption gaps or risks and propose mitigation actions
  • By Day 90

  • Fully own a portfolio of client accounts and lead executive-level QBRs independently
  • Deliver measurable improvements in adoption and utilization
  • Build and present an account growth plan outlining cross-sell and expansion opportunities
  • Be recognized by your clients as a trusted strategic partner and by your team as a reliable operator
  • QUALIFICATIONS

    Must Haves :

  • Strong analytical and structured problem-solving skills
  • Excellent interpersonal, communication, and client relationship skills
  • Executive presence and confidence engaging senior stakeholders
  • High initiative, resourcefulness, and comfort in fast-paced, ambiguous environments
  • Strong project management skills
  • Passion for improving healthcare outcomes and patient safety
  • Willingness to travel up to 50%
  • Bachelor of Science or Bachelor of Arts
  • Strong Preferences :

  • 1–3 years of experience at a top-tier consulting firm (MBB, Big 4, Large Professional Services, or Technology & Digital Transformation firms).
  • Healthcare experience
  • WHAT WE OFFER

  • A pivotal role expanding the impact of cutting-edge AI and sensor technology in real-world clinical environments
  • Rapid career growth and executive exposure, with ownership over high-value accounts early in your tenure
  • The opportunity to drive measurable improvements in patient safety and operational performance
  • A mission-driven, collaborative team reshaping healthcare through predictive AI
  • Salary
  • Discretionary bonus
  • Health insurance
  • 401(k) matching
  • Incentive stock options (ISOs)
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Parental leave
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    Client Partner • Peoria, IL, US

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