Lead Merchandise Associate- Indiana University

Lead Merchandise Associate

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net.

Legends Global Merchandise's vision is to be the premier retail and merchandising company in the world. We offer a fully customized, customer-centric, omnichannel shopping experience for fans worldwide. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations for different categories. We are not focused on the traditional margin-based buying programs currently in place at other venues. Conversely, we see the value in using the merchandise program as an extension of our client's brand. For our in-venue, e-commerce and pop-up operations, Legends sets the standard when it comes to a unique shopping experience.

We pride ourselves in creating a customized portfolio of inventory based on the property. We do not take the same inventory buy across all of our partners. Different guests want different things, and we are here to build a tailored retail experience.

The Role

The Lead Merchandise Associate is responsible for assisting in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service. Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience.

Essential Functions

• Perform inventory & maintain proper inventory levels.
• Supervise assigned personnel, discipline, evaluate performance, and develop each employee to his / her potential.
• Ensure proper cash handling procedures are always in effect.
• Manage performance of employees by preparing and communicating goals. Communicating progress or opportunities for improvement to provide effective feedback.
• Assist in the development of programs that result in increased customer satisfaction.
• Work with visual displays and merchandising of stands. Setting up displays to best attract customers' attention.
• Maintain product and service quality standards and anticipate customer needs / concerns.
• Perform other related duties, tasks, and responsibilities as required.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.
• Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
• Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Qualifications

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes : medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.