Spa Therapist

Spa Therapist (Licensed Massage Therapist)

This role will be located at one of Discovery Land Company's locations : The Madison Club, set outside of La Quinta, CA. The Madison Club is seeking a Spa Therapist to join the Wellness Department. The Spa Therapist will consult with members to assess their requirements, make informed recommendations and explain services, assist them to select appropriate treatments, and ensure their care and satisfaction. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Welcoming clients in a warm, friendly manner, accompanying them to and from treatment rooms, and thanking them sincerely on departure.
• Adhering to appointments in a timely manner by monitoring time schedule.
• Engaging and conversing with clients during sessions on topics relating to their interests and preferences.
• Maintain knowledge of Spa Menu and products to accurately relay information and provide suggestions on all products and services within the Spa and Wellness Facilities.
• Conducts a thorough health and skincare consultation prior to each service to deliver a personalized experience for each member and guest. Confirms contra-indications, allergies or any other health or skin-related conditions prior to providing each service.
• Provides massage and body treatments from the Spa Menu for members and guests in accordance with the company's standards.
• Provides confident post treatment care recommendations, as well as offers support to member and guests within the retail area.
• Develop professional client relationship with members to build client rapport, and promote additional spa treatments, products, packages, special promotions and other events.
• Maintain treatment records and knowledge of care plan to continually support health and wellness programs.
• Maintain member and guest confidentiality.
• Keep working areas organized, clean, and sanitary per state board regulations.
• Comply with State Health and Wellness regulations.
• Complete all opening and closing procedures and daily / weekly side work, including service room organization and cleaning, maintaining linens and laundry, and wellness area care.
• Monitors the status of all spa equipment, tools and venue and immediately notifies the Spa Manager if there is any maintenance or repair required.
• Assist the team with taking appointments, scheduling, answering questions and calls.
• Professionally handle and discreetly inform supervisor or member complaints or inappropriate guest behavior.
• Adhere to uniform and appearance standards.
• Assist other Wellness team members with spa operations.

Qualifications

Additional Requirements

Benefits

About Us

Nestled in California's desert paradise, The Madison Club is La Quinta's most exclusive, private residential community, offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with an ambiance of quiet sophistication, intimacy, and understated luxury. Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California's classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery's signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.