Account Manager

Commercial Landscape Account Manager | Flat Rock, MI

The Commercial Landscape (CLS) Account Manager is responsible for managing client relationships by monitoring daily operations activities and contract specifications to exceed client expectations. This role involves developing referral networks, building relationships, conducting site walk-throughs, creating proposals, and pursuing the collection of accounts receivable.

Job Duties

Responsibilities :

• Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met.
• Develop and implement strategies to achieve new contracts, contract enhancements, and renewal sales goals.
• Build and maintain a network of referral business through relationships with subcontractors, vendors, allied trades, and other associates.
• Monitor actual performance versus budget, develop strategies to address deviations, and review them with the management team.
• Ensure client satisfaction through outstanding service and by understanding and exceeding their expectations.
• Identify, estimate, and propose problem-solving and site enhancement opportunities for clients.
• Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements.
• Assist in the recruitment, training, and development of employees while promoting innovation, professionalism, and teamwork.
• Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules.
• Pursue professional development in the horticultural industry and stay current on industry events and trends.

Qualifications

High school diploma or equivalent.

One to two years of green industry experience and / or training is required

Proficient in Microsoft Office and other computer or software programs necessary to complete job duties.

Driver's license.

Ability to acquire applicator licenses as necessary per state requirements.

Ability to complete required safety courses upon hire.

Ability to operate power equipment.

Additional Information

What We Offer [Benefits] : We invest in our employees by offering industry-leading training, technology, and benefits that lead to a rewarding and safe work experience for employees at all levels.

Group health plans

Short-term and long-term disability insurance

Life insurance

Paid parental leave

401k with up to a 4% company match

Employee Stock Purchase Plan : Opportunity to buy company stock at a 15% discount

Holidays and paid time off

Payroll savings plan

Charitable matching gift program

Employee referral bonus program

Employee Educational Scholarship

Davey Family Scholarship

20% discount on all Davey services

Cell phone discounts

Vehicle purchase discount program