Fraud Specialist

Job Description

Candidates must have fraud experience and SAR ((Suspicious Activity Report) writing skills.

This position is responsible for the detection, prevention, and mitigation of suspicious and fraudulent activities on customer accounts. In addition, the position reviews fraud alerts and preforms triage of suspected fraud. Alert types cover multiple payment channels and include internal and external notifications. The position is responsible for ensuring that processes are completed timely using appropriate controls to mitigate financial and reputation risks.

Ensures that department procedures and policies are completed in compliance with applicable regulatory and compliance standards and requirements. Understands and is able to effectively communicate complex issues across multiple business lines at all levels of the organization. Develops, builds, and fosters effective professional working relationships with staff members, peers, cross-functional project teams, and internal / external Customers. Delivers exceptional service and support that is customer focused.

Experience : Fraud Investigator 1 must demonstrate a working knowledge of UCC 3 & 4 all applicable Federal regulations including Reg CC, Reg E, MasterCard & Visa Rules, NACHA Rules, FinCEN regulations and BSA / AML programs.

• Daily alert review includes Reg CC hold referrals, suspicious caller referrals, bill payment alerts, Zelle alerts, fraud scenarios for check fraud, deposit fraud and online account takeover.
• Demonstrated knowledge of deposit account ownership and financial privacy requirements.
• Demonstrated ability to identify suspicious activity; ability to analyze activity to confirm fraud; and to select the appropriate course of action and problem solve to promptly control the risk of loss.
• Demonstrated ability to be self-directed, prioritize workload, process in accordance with procedures, strong investigative and analytical skills, verbal and written customer-oriented communication skills.
• Demonstrated ability to use appropriate judgment regarding prevention, identification, and resolution of fraudulent situations recognizing when it is appropriate to escalate the situation or resolve independently.

Skills

Fraud detection, Customer service, Banking, Investigation and analysis, Analytical skill

Top Skills Details

Fraud detection, Customer service

Additional Skills & Qualifications

High school Diploma or GED and 3 years relevant experience

Pay and Benefits

The pay range for this position is $24.00 - $28.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

Workplace Type

This is a hybrid position in Lake Elmo,MN.

Application Deadline

This position is anticipated to close on Oct 10, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.