The Manager, Section 8 will provide very-low-income families with rental assistance in safe, decent, and sanitary single or mulit-family units. The Manager, Section 8 provides leadership and direction to this department and direction to the Occupancy Specialists that report to them
The Essential Functions of this role include :
- Manages, coaches and develops the Occupancy Specdialists that communicate with families regarding eligibility and occupancy.
- Ensures regulatory compliance with regard to all Section 8 processes, including proper documentation, eligibility processes and voucher issuance.
- Manages applicant briefings. Ensures adequate and correct information is collected to determine applicant and tenant rental assistance amounts.
- Trains and oversees Cooupancy Specialists in counseling applicants on vouchers and rent affordability.
- Collects RFTA's and ensures applicant TFC is 40% or less and unit is rent reasonable. Schedules inspection and prepares file for inspection.
- Arranges for contract and lease completion with landlord and tenant after passed inspection for new admissions and moves.
- Ensreus tenant files are maintained and updated as needed.
- Schedules annual recertifications as well as redetermining tenant eligibility and rental assistance.
- Completes interim redeterminations upon changes in family composition and income.
- Monitors possible violations at the properties and advises property owners and tenants of time allowed for correcting deficiencies. Drafts and sends all realted correspondence.
- Provides new landlord packets and reviews all requirements.
- Maintains the Housing Assistance Payment Register and monthly initialization.
- Explains requirements of housing standards ordinance to property owners, building contractors and other interested parties.
- Updates program handbooks and manuals.
- Other duties as assigned.
Qualified applicants will have the following knowledge, skills and abilities :
Associate's degree or equivalent from a two-year college or technical school. Three to five years of related experience or training may be substituted. An equivalent combination of education and experience will be acceptable.Must be customer service oriented and respond promptly to requests and questions.Certification in HCV Specialist, HCU Manager and / or Nspire is a plus.Previously supervisory experience is preferred.Ability to read and comprehend instructions, write short corresondence and memos.Must be diversity and inclusion-oriented and show respect and sensitivity for cultural differences.Ability to effectively presentinformation in one-on-one and small group situations to customers, clients and other employees of the organization.Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram forms.Providiency in Microsoft Office products (Word, Excel) and familiarity with accounting software (i.e. WinTen 2+).Must maintain a valid driver's license and be insurable under fleet vehicle insurance.