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Field Service Engineer
Field Service EngineerInterplace, Inc. • Monrovia, CA, US
Field Service Engineer

Field Service Engineer

Interplace, Inc. • Monrovia, CA, US
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Field Service Engineer

Requirements

  • 4 year degree in electrical or mechanical engineering
  • 1-3 years of experience in maintenance of industrial control equipment
  • Exceptionally computer literate
  • Computer programming experience; experience in industrial control equipment preferred
  • Experience in customer service or field engineering is a plus
  • Experience in motion control to include M and G codes; preferred
  • Ability to learn and read ladder logic.
  • Experience in training customers in the use of capital equipment; preferred.
  • Able to travel domestically and internationally on short notice
  • Valid US Passport required

Desirable

Manufacturing, laser, materials processing and / or resistance welding background or experience

Overview :

This person is responsible for installing and servicing resistance welding, laser welders, laser markers, and systems equipment; handling customer inquiries related to applications or processes development using our products. Travel to support these tasks will be worldwide.

This includes :

  • Installing, aligning, servicing lasers, resistance welders, and workstations with PLCs and motion control hardware and software
  • Making changes to PLC and motion control programs
  • Training customers in the use and maintenance of our products
  • Answering telephone inquiries regarding product operation, maintenance, and applications
  • Writing field visit and customer inquiry reports
  • Work with customers and other visitors on applications development in-house
  • Expected abilities :

  • Excellent customer interface, verbal, and written communications skills
  • Good practical electrical and mechanical troubleshooting knowledge
  • Logical analysis of technical problems, ability to understand problem as described by customer
  • Proficient PC computer skills including Microsoft Office products
  • Lift and carry 50 pounds
  • Significant travel by air and car (in excess of 75% of the time).
  • Coordinate work and appointments with headquarters.
  • EOE, M / F, D / V

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    Field Service Engineer • Monrovia, CA, US