Talent.com
Remote Customer Service Representative

Remote Customer Service Representative

Conduent State & Local Solutions, Inc CareersPA, PA, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.permanent
  • serp_jobs.filters.remote
job_description.job_card.job_description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote Customer Service Representative

$14.00 HR

We are currently NOT hiring in the following geographies, including but not limited to :

AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA, MS, NJ, NY, OR, RI, TX, VT, and WA.

Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $14 / hr , and a range of incentives and benefits, you'll be empowered to make a real impact every day.

What We Offer :

  • Work From Home

Full Time Employment  (40 hours / week)

  • Must have flexibility to work any of our 8-hour shift schedules during our business hours.
  • Business Hours : Monday – Sunday, 24 / 7
  • Competitive Pay : $14.00 starting on day one

  • Pay is $14 / hour which may be below your state's minimum wage.  Please take this into consideration when applying.
  • Shift differential :   $1.50 per hour for hours between 6PM- 6AM
  • Weekend Shift Differential :   $1.00 per hour (Sat and Sun, 6am-6pm)
  • Incentive Plan :   Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence).
  • Career Growth :   Opportunities to advance your career in a supportive, innovative environment.
  • Benefits :   Comprehensive benefit options and a great work environment that values your success.
  • What You’ll Do :

  • Efficiently manage a high volume of inbound calls in a fast-paced environment.
  • Listen actively to understand customer needs and offer clear, accurate information.
  • Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies.
  • Assist cardholders with inquiries regarding transactions and account statuses.
  • Process transactions efficiently via web-based applications and handle research requests with precision.
  • Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations.
  • Maintain in-depth knowledge of company and client programs, policies, and technology.
  • Support team operations during peak times or absences to help maintain seamless service.
  • What We’re Looking For :

  • A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period.
  • An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner.
  • A calm and composed professional who can navigate challenging conversations with empathy and efficiency.
  • A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution.
  • A tech-savvy problem solver who’s comfortable learning and adapting to new tools and technologies.
  • A focused multitasker who thrives in a structured, high-volume call center environment.
  • Required Qualifications :

  • Must be at least 18 years old and possess a High School Diploma or equivalent.
  • Must have 6 months of Customer Service, Call Center or Dispatch experience.
  • Complete a background check, credit check, and security fingerprinting.
  • Compliance with camera requirements for meetings and training.
  • Internet Service : Must have a verified, secure, reliable, and high-speed internet connection to support business needs.
  • Work Area : Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection.
  • Equipment : The company will provide all necessary computer equipment
  • Internet Speed Test : Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download .
  • Working knowledge of computers and Windows applications.
  • Preferred Qualifications :

  • 1+ years of previous call center experience
  • #Remote44

    Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated hourly rate for this role is $14 per hour.

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded :    click here to access or download the form .  Complete the form and then email it as an attachment to  FTADAAA@conduent.com . You may also  click here to access Conduent's ADAAA Accommodation Policy .

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative Remote • PA, PA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Remote Call Center Representative

    Remote Call Center Representative

    Conduent Commercial Solutions, LLC CareersPA, PA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulWilliamsport, PA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Representative Part-Time | Remote | LATAM Only | 85126

    Customer Service Representative Part-Time | Remote | LATAM Only | 85126

    Remote Talent LATAMPA
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    At Remote Talent LATAM, we connect top Latin American talent with leading U.We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, cultur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionGaleton, PA, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPASouth Union, Pennsylvania, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Product Tester – $45 / hr + Free Products – Start Now!

    Remote Product Tester – $45 / hr + Free Products – Start Now!

    OCPAAntrim, Pennsylvania, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Remote - Customer Service Representative

    Remote - Customer Service Representative

    Conduent State Healthcare, LLC CareersPA, PA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Representatives

    Customer Service Representatives

    Pizza HutWilliamsport, PA, US
    serp_jobs.job_card.full_time
    Customer Service Representatives.Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenge...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Representative

    Sales Representative

    ELVTRPA
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote AI Task Reviewer – Flexible Hours, No Experience Needed

    Remote AI Task Reviewer – Flexible Hours, No Experience Needed

    RLDGVicksburg, Pennsylvania, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks. This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Territory Sales Representative

    Territory Sales Representative

    Leaf HomeLewisburg, PA, US
    serp_jobs.job_card.full_time
    Territory Sales Representative : .Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Bilingual Spanish Call Center Customer Service Representative

    Bilingual Spanish Call Center Customer Service Representative

    Conduent State Healthcare, LLC CareersPA, PA, US
    serp_jobs.job_card.full_time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USAEast Shore, California
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Border Patrol Agent - Experienced (GL9 / GS11)

    Border Patrol Agent - Experienced (GL9 / GS11)

    U.S. Customs and Border ProtectionGaleton, PA, United States
    serp_jobs.job_card.full_time
    Check out these higher-salaried federal law enforcement opportunities with the U.Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Work from Home

    Work from Home

    HomeJobFinderMansfield, PA
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Pratt IndustriesLewisburg, PA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.The Customer Service Representative (CSR) is responsible for processing customer orders, addressing customer inquiries, and resolving complaints while maintaining a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Earn Extra Cash as a Local Delivery Driver

    Earn Extra Cash as a Local Delivery Driver

    Gopuff CareersCentre Hall, PA, US
    serp_jobs.job_card.part_time +2
    Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortles...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel - Cath Lab Tech / Vascular Tech

    Travel - Cath Lab Tech / Vascular Tech

    Titan Medical GroupLiberty, PA, US
    serp_jobs.job_card.full_time
    WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours