INFORMATION TECHNOLOGY ASSISTANT MANAGER

Overview

This Enterprise Project Management (EPM) position plays a critical role in leading strategic technology initiatives within the City's Enterprise Project Management Office (EPMO) . This position is responsible for managing complex, cross-departmental projects that drive digital transformation, improve public service delivery, and align with citywide strategic goals. The EPM will apply project management discipline, change management strategies, business analysis techniques, and people leadership skills to ensure successful outcomes.

We are seeking a highly skilled and motivated Enterprise Project Manager (IT Assistant Manager level) to lead and facilitate a range of critical IT functions and services, including IT project management, IT policy creation, digital transformation, risk management, change management, data analytics, and IT governance. This role will be essential in helping grow and mature our Enterprise Project Management Office (EPMO) while fostering an innovative culture within the organization. The ideal candidate will work closely with the EPMO IT Manager to drive continuous improvement and technological advancements that align with business objectives.

Key Responsibilities

• IT Project Management & PMO Growth
• Lead and manage IT project planning, execution, and delivery.
• Collaborate with EPMO and IT Manager to mature the PMO.
• Implement Agile / Waterfall methodologies.
• Monitor project portfolios, identify risks, and mitigate issues.
• Mentor PMO staff and foster project management excellence.
• IT Policy Creation
• Help develop and implement effective IT policies.
• Regularly review and update policies for compliance and relevance.
• Ensure clear communication and adoption of IT policies.
• Digital Transformation
• Lead digital initiatives to improve operations and customer experience.
• Identify opportunities for technology adoption.
• Support leadership in aligning tech with business strategies.
• Risk Management
• Identify and mitigate IT and data risks.
• Develop business continuity and disaster recovery plans.
• Ensure compliance with industry standards and reduce risk exposure.
• Change Management
• Establish and manage change processes for tech implementations.
• Design change strategies with stakeholders.
• Provide training and support during transitions.
• Data Analytics
• Lead data collection, analysis, and interpretation.
• Implement data-driven solutions for efficiency and innovation.
• Ensure data quality, security, and regulatory compliance.
• IT Governance
• Maintain compliance with IT governance frameworks.
• Align IT operations with business goals.
• Review and improve IT performance and governance practices.
• Innovation & Culture Building
• Foster a culture of innovation in IT.
• Encourage exploration of new technologies.
• Inspire creative problem-solving and continuous improvement.

This skill set encompasses aligning IT initiatives with public sector goals, managing diverse stakeholders, and ensuring compliance with governmental regulations and funding practices. It includes proficiency in risk identification, change leadership, and adapting methodologies like Agile or Waterfall to suit departmental needs. The competencies emphasize technical awareness—such as understanding legacy systems and cloud platforms—alongside effective vendor oversight, data-driven decision-making, and cross-functional collaboration. Key focus areas also include enhancing service delivery, managing resistance, and fostering organizational readiness through structured requirements gathering, process modeling, solution evaluation, and rigorous testing and documentation practices. Together, these competencies support the successful delivery of IT projects that drive innovation, accountability, and improved public service outcomes.

This employee supervises and coordinates assigned Enterprise Technology Solutions (ETS) or assigned department program activities and operations, such as network services, computer application services, systems administration of UNIX and mainframe platforms, database administration and data processing activities. Employee coordinates assigned activities with other divisions, outside agencies, and the general public and provides highly responsible and complex staff assistance to the Information Technology Manager. Performs related duties as required.

Minimum Qualifications (KSAs)

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge Of

Skill To

Ability To

Examples Of Work Performed

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Required Education And Experience

Each applicant must have three years of experience as a Computer Systems Analyst with the City of Cincinnati. Each applicant must also have a Bachelor's Degree from an accredited college or university in computer science / information processing, mathematics, statistics, quantitative analysis, or a related field.

OR

Each applicant must have eight years of experience in an Information Technology classification with the City of Cincinnati. Each applicant must also have an associate degree from an accredited college or university in computer science / information processing, mathematics, statistics, quantitative analysis, or a related field.

OR

Each applicant must have a minimum of five years of supervisory / management-level professional work experience in Information Technology. Each applicant must also have a bachelor's degree from an accredited college or university in computer science / information processing, mathematics, statistics, quantitative analysis, or a related field.

OR

Each applicant must have five years of experience within the information technology industry and two years of supervisory / management-level professional work experience. Additionally, each applicant must have a bachelor's degree from an accredited college or university in computer science / information processing, mathematics, statistics, quantitative analysis, or a related field

An equivalent combination of education, training, certifications, and military or other demonstrable experience that demonstrates required knowledge, skills, and abilities may be considered.

Other Requirements

Must be an excellent communicator and team builder.

Must pass security clearance.

Military Education & Experience Evaluation

Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations. Candidates must attach their Joint Services Transcripts evaluated by the American Council on Education (ACE) if they would like military course work to be considered as part of the application review. Please follow the link below for additional information.

https : / / www.dantes.doded.mil / EducationPrograms / get-credit / creditmilitary.html

Working and Physical Conditions

Environmental Conditions : Office environment; exposure to computer screens; noise from computer hardware components.

Physical Conditions : Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; light lifting and carrying; general manual dexterity required.

Probationary Period

Twelve months

Supervision Exercised

Exercises direct supervision over professional, technical, and clerical personnel.

HR Contact

gustavo.rodriguez@cincinnati-oh.gov

Benefits and Equal Opportunity

The City of Cincinnati offers a comprehensive benefits package and is an equal opportunity employer. Benefits details are subject to applicable labor agreements and / or salary plans and can vary by bargaining unit. For specific questions, contact the HR Contact indicated on the Job Posting.

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