Director Data Center Facilities Operations

JLL Empowers You To Shape A Brighter Way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves

This leadership position is responsible for ensuring the delivery of Data Center programs across a dispersed portfolio including enterprise, colocation, hyperscale and / or edge computing environments. The role supports due diligence, transitions, quality assurance, operations and compliance of data centers with a primary focus on operational service delivery quality, reliability and client satisfaction.

Your day-to-day tasks will include :

• Provide data center operational direction and leadership at the account level to advance operational delivery quality for data center program management
• Build and maintain strong working relationships with key client representatives, acting as subject matter expert in data center operations and reliability
• Implement standard business operating mechanisms including regular team meetings, strategic review forums, and analysis / reporting processes to ensure team alignment
• Lead large teams through education and influence to optimize operational outcomes for data center / CEM global programs
• Drive operational excellence within critical operational performance and compliance environments
• Support a culture of 100% data center uptime according to JLL contractual parameters, exceeding customer expectations
• Lead data center site assessments, JCAP site assessments, and other on / off-site deliverables for clients and JLL
• Provide account-specific data center solutions and transition support for complex engagements and transformation programs in high-risk environments
• Monitor market trends and changes to ensure JLL provides industry best practice in DC FM Operations delivery

Desired Experience And Technical Skills

Minimum of 7-15 years data center operations experience related to FM service delivery

Thorough understanding of data center infrastructure, programs and systems related to operational delivery

Prior experience with development of mission critical programs, procedures, and DCIM / MCIM / CMMS systems

Ability to articulate value proposition to clients and deliver on solutions

Strong leadership capabilities to manage and influence large teams

Technical consulting and advisory skills

Requirements

Ability to interact with C-suite executives, both internally and externally

Ability to interact with engineers and technicians at all levels

Position requires up to 50% travel

Preferred

Experience with hyperscale and edge computing environments

Background in critical environments portfolio transitions and technical due diligence

Experience with risk management and technical training program development

Estimated compensation for this position : 181,250.00 265,750.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location : Remote Dallas, TX

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :